Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Corinne Suissa

Peoria,AZ

Summary

Experienced Project Manager with a strong background in data connection, customer success, and interoperability. Proven expertise in EHR implementation, including EPIC, Cerner, and integrations using SMART on FHIR. Proficient in managing integration protocols like HL7, ADT, and sFTP. Strong analytical skills, extensive experience in software implementation, and exceptional communication abilities. Resourceful Project Manager with 3 years of expertise in organizing business operations, financial oversight and resource management to achieve smooth flow and project operations. Leads procurement of resources including equipment and supplies. Monitors projects by adhering to production schedule and budget, managing production team, identifying problems and providing targeted solutions. Knowledgeable in accounting principles, bookkeeping, budget and financial management.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Interoperability Project Manager

08.2022 - Current
  • Lead organization-wide interoperability initiatives with a focus on EHR integration using SMART on FHIR
  • Ensure seamless acquisition of new data feeds while managing integration protocols (HL7, ADT, API, Mirth, and sFTP)
  • Facilitate cross-functional collaboration and standardize procedures for effective implementation of deliverables
  • Apply technical expertise to diagnose and resolve software issues, ensuring consistent customer success
  • Cultivate robust relationships with partner platforms (Cerner, EPIC, Athena, Open Practice, eClinical Works).

Customer Support & Success Manager

HybridChart
03.2021 - 05.2023
  • Spearheaded projects from inception to completion, bridging the gap between clients and internal teams
  • Leveraged deep product knowledge and EHR implementation experience to drive customer success
  • Proficiently troubleshooted software issues, delivering solutions that enhanced customer satisfaction.

Implementation Specialist

HybridChart
02.2020 - 03.2021
  • Synthesized business intelligence data to craft actionable insights and presentations
  • Prepared comprehensive reports on partner performance and financial metrics, addressing workflow discrepancies
  • Led the Clinical Informatics team within the Clinical Operations group, driving interoperability solutions
  • Managed initial user support and operational oversight, on-boarding to ensure effective implementation of deliverables.

Education

No Degree - Project Management

Coursera
Remote
03.2024

Graduate - undefined

Palm Beach Technical Institute
Boynton Beach, FL
2016

Skills

  • EHR Implementation
  • Strong Analytical Skills
  • Excellent Communication & Customer Service Skills
  • Project Management
  • Team Leadership & Mentorship
  • Project Planning
  • Conflict Management
  • Team Bonding
  • Contract Management
  • Agile Methodology
  • Strategic Account Development
  • Project Development
  • Project Scope Analysis
  • Client Relations

Certification

  • PMP - Project Management Professional

Timeline

Interoperability Project Manager

08.2022 - Current

Customer Support & Success Manager

HybridChart
03.2021 - 05.2023

Implementation Specialist

HybridChart
02.2020 - 03.2021

No Degree - Project Management

Coursera

Graduate - undefined

Palm Beach Technical Institute
Corinne Suissa