Results-driven Medical Assistant with strong skills in customer service and clinical support. Experienced in maintaining accurate medical records and facilitating positive patient interactions, committed to enhancing healthcare delivery.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Medical Assistant
Parkland Health and Hospital Systems
08.2020 - Current
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.