I am a goal-oriented worker aiming to gain higher positions in a company based on performance and dedication. My overall work ethic is based on gaining knowledge and accomplishing quality work in a timely manner to enhance my own business skills.
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist/coordinator
Familia Dental
Odessa, TX
02.2025 - Current
Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.
Coordinated communication between patients and healthcare providers to enhance service delivery.
Maintained accurate records of patient information and appointments using electronic health record systems.
Provided exceptional customer service, addressing inquiries and resolving issues promptly to improve patient satisfaction.
Scheduled, coordinated and confirmed appointments and meetings.
Collected room deposits, fees, and payments.
Enhanced customer satisfaction by providing efficient and professional front desk services.
Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Facilitated smooth communication between departments by accurately relaying messages and information.
Improved office efficiency with diligent management of appointment scheduling and calendar coordination.
Instructor
ECTOR County Independent School District
Odessa, TX
08.2024 - 01.2025
Assessed student progress through regular evaluations and provided constructive feedback.
Implemented innovative teaching methods to adapt to diverse learning styles and needs.
Organized extracurricular activities that fostered a positive school community and enhanced student engagement.
Analyzed student performance data to identify areas for improvement and inform instructional adjustments.
Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
Promoted classroom safety, collaboration, and best practices.
COOK
HALFWAY HOUSE
Odessa
01.2023 - 12.2023
PREP & COOK BREAKFAST, LUNCH & DINNER
CHILDCARE
BOYS & GIRLS CLUB
11.2022 - 07.2023
Create activities, care for children, tutor & help with homework.
CUSTOMER SERVICE & ASSOCIATE IN SALES
DILLARDS
11.2020 - 11.2021
Sales in men’s shoes, online billing & ordering, inventory & itemizing, gift wrapping & packaging.
Office Coordinator / Medical Assistant / Front Desk Receptionist at Tammy Jones, MD PLLC - MDVIP Family PracticeOffice Coordinator / Medical Assistant / Front Desk Receptionist at Tammy Jones, MD PLLC - MDVIP Family Practice