CORIYA RENFRO
Milwaukee,WI
Summary
Reliable worker with excellent communication, time management, and computer skills. A driven and detail-oriented individual with a desire to use analytical and problem-solving skills to meet goals.
Overview
5
5
years of professional experience
Work History
GUEST SERVICE REPRESENTATIVE
Fiserv Forum
Milwaukee, WI
10.2025
- Enhanced guest check-in and ticketing efficiency while resolving inquiries to improve event flow and satisfaction.
- Welcomed guests at entrance, verified tickets and directed seating to maintain event flow.
- Answered guest questions about venue amenities, concessions, and accessibility, improving guest clarity.
- Monitored crowd density near exits.
- Handled guest complaints about seating or service, provided alternatives and notified managers for resolution.
CUSTOMER SERVICE REPRESENTATIVE
Avis Budget Group
Milwaukee, WI
02.2023 - 07.2025
- Demonstrated excellent communication skills, both verbal and written, in order to effectively interact with customers.
- Maintained knowledge of company products to provide helpful suggestions and recommendations to customers.
- Processed orders, returns, and exchanges in an accurate and efficient manner.
- Delivered personalized customer service relating to questions and promptly resolved basic problems on customer accounts.
CASHIER
Sentry Foods
Milwaukee, WI
08.2020 - 12.2022
- Operated cash register and accurately processed payments, returns, and exchanges.
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
- Helped restock shelves when necessary to maintain an organized display area.
- Accurately processed customer payments using cash, credit cards, and checks.
- Managed large amounts of cash accurately during busy hours in a fast-paced environment.
- Trained new cashiers in the use of cash registers and processing payments.
Education
JOURNALISM, ADVERTISING, & MEDIA STUDIES
University of Wisconsin- Milwaukee
12-2027
High School Diploma -
Brown Deer Middle/High School
Brown Deer, WI06-2023
Skills
- Multitasking
- Friendly, positive attitude
- Customer service
- Computer skills
- Critical thinking
- Flexible and adaptable
Timeline
GUEST SERVICE REPRESENTATIVE
Fiserv Forum
10.2025
CUSTOMER SERVICE REPRESENTATIVE
Avis Budget Group
02.2023 - 07.2025
CASHIER
Sentry Foods
08.2020 - 12.2022
JOURNALISM, ADVERTISING, & MEDIA STUDIES
University of Wisconsin- Milwaukee
High School Diploma -
Brown Deer Middle/High School