Corlisa Washington
McDonough,Georgia
Summary
Adept at enhancing customer satisfaction and streamlining operations, my tenure at Lane Bryant Outlets showcased my ability to manage cash with precision and resolve conflicts with professionalism. As a Certified Nursing Assistant at Nazareth Hospital, I elevated patient care standards. Expert in customer service and multitasking, I consistently prioritize safety and efficiency.
Overview
24
24
years of professional experience
Work History
Full-time Keyholder
Lane Bryant Outlets
09.2018 - 05.2022
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Handled difficult situations calmly under pressure resolving conflicts between both customers and staff in a professional manner.
Certified Nursing Assistant
Nazareth Hospital
09.2000 - 06.2009
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
Certified Nursing Assistant
Townshipline Nursing Home and Rehabilitation Cente
10.1998 - 02.2001
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
Education
Nursing Assistance
Community College of Philadelphia
Philadelphia, PA08.1998
Skills
- Customer Service
- Cash Handling Accuracy
- Training and mentoring
- Workplace Safety
- Multitasking and Prioritizing
Timeline
Full-time Keyholder
Lane Bryant Outlets
09.2018 - 05.2022
Certified Nursing Assistant
Nazareth Hospital
09.2000 - 06.2009
Certified Nursing Assistant
Townshipline Nursing Home and Rehabilitation Cente
10.1998 - 02.2001
Nursing Assistance
Community College of Philadelphia
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