Cornelius E. Cummings
New Albany,Ohio
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
45
45
years of professional experience
Work History
Safety Ambassador/Dispatcher
Ohio Support Services
03.2024 - Current
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
- Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
- Maintained updated and detailed records of calls in physical and electronic database.
- Maintained accurate records of all dispatch calls, ensuring accountability and enabling thorough incident reviews.
- Managed high-stress situations to ensure caller calmness, using effective communication and problem-solving skills.
Site Supervisor
Per Mar Security
01.2024 - 03.2024
- Trained new team members on site policies and procedures.
- Developed work schedules for team members to maximize shift coverage.
- Improved employee morale through consistent leadership support, fostering a positive working environment conducive to productivity.
- Maintained strong client relationships, providing regular updates on project progress and addressing any concerns promptly.
- Provided onsite training to help develop employee skills.
- Addressed and resolved onsite conflicts swiftly, maintaining positive and productive work environment.
- Oversaw daily operations at site, keeping team production moving at optimal pace.
Account Manager/Supervisor-Various Positions and sites
Allied Universal Security
02.2020 - 12.2023
- Increased client satisfaction by promptly addressing concerns and providing personalized solutions.
- Resolved complex client issues, maintaining a high level of customer satisfaction during challenging situations.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Recorded incident reports with detailed accounts of occurrences.
- Managed team schedules to provide effective security coverage for building needs.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Oversaw employee attendance record, handled payroll, and ordered new materials for sites.
Field Training/K-9 Supervisor
AGB Investigative Services
08.2018 - 10.2019
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Managed diverse team, promoting inclusive work environment that leveraged individual strengths.
- Conducted thorough employee evaluations to identify areas for growth and development, leading to more skilled workforce.
- Generated reports detailing findings and recommendations.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
- Deployed as a first responder to critical incidents involving threats to public safety, mitigating risks with swift action alongside the K9 partner.
- Conducted regular maintenance checks on specialized equipment used by the K9 unit, ensuring operational readiness at all times.
Production Associate
Honda of America Manufacturing Inc
07.1994 - 10.2015
- Maintained a flexible approach to work assignments, willingly cross-training in other areas to support changing production needs.
- Used equipment properly to avoid workplace hazards or injuries.
- Prepared materials for assembly work to keep workflows running smoothly.
- Exceeded performance goals, consistently completing assigned tasks ahead of schedule without compromising on quality or safety standards.
- Supported current production needs by moving items between equipment, conveyors, and staging areas.
- Safely operated hand and power tools to complete repetitive tasks.
- Followed safety procedures and guidelines to maintain safe working environments.
- Maintained organized work area by cleaning and removing hazards.
Staff Sargent (E-5) Supervisor
United States Air Force (Reserve)
06.1980 - 10.1989
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
No Degree - Business
Columbus State Community College
Columbus, OH01.1992
High School Diploma -
Columbus South High School
Columbus01.1979
Certification - Administrative Management Specialist
US Air Force Technical Training School
Biloxi, MS11-1980
Skills
- Customer service
- Dispatching procedures
- Call handling
- Radio communication
- Effective communications
- Verbal communication
- Attention to detail
- Stress tolerance
- Active listening
- Decision-making
Timeline
Safety Ambassador/Dispatcher
Ohio Support Services
03.2024 - Current
Site Supervisor
Per Mar Security
01.2024 - 03.2024
Account Manager/Supervisor-Various Positions and sites
Allied Universal Security
02.2020 - 12.2023
Field Training/K-9 Supervisor
AGB Investigative Services
08.2018 - 10.2019
Production Associate
Honda of America Manufacturing Inc
07.1994 - 10.2015
Staff Sargent (E-5) Supervisor
United States Air Force (Reserve)
06.1980 - 10.1989
No Degree - Business
Columbus State Community College
High School Diploma -
Columbus South High School
Certification - Administrative Management Specialist
US Air Force Technical Training School
Similar Profiles
Tyjuan JonesTyjuan Jones
Safety Ambassador Supervisor at Ohio Support ServicesSafety Ambassador Supervisor at Ohio Support Services
Nicholas BerkemeierNicholas Berkemeier
Security Guard at Ohio Support ServicesSecurity Guard at Ohio Support Services
Dominic D'AlbertoDominic D'Alberto
On Call Security Officer at Ohio Support ServicesOn Call Security Officer at Ohio Support Services
Robert N. StrausbaughRobert N. Strausbaugh
Director of Advanced Training at Ohio Attorney General's OfficeDirector of Advanced Training at Ohio Attorney General's Office
Austin HowardAustin Howard
Field Technician at NiSource Columbia Gas of OhioField Technician at NiSource Columbia Gas of Ohio