Dalya Brice
Jacksonville
Summary
Professional representative with robust experience and strong commitment to delivering exceptional results. Effective at collaborating within teams and adapting to changing needs to ensure reliability and success. Skilled in communication, problem-solving, and customer relations, with focus on achieving impactful outcomes. Valued for proactive approach, integrity, and ability to build lasting professional relationships.
Overview
20
20
years of professional experience
Work History
Document Control Representative III
BAE Systems
10.2022 - Current
- Assist and maintains files of engineering drawings, specifications, project reports and documentation.
- Ensures documentation adheres and meet standards for productivity.
- Ability to work independently and be proactive, with extreme attention to details.
- Prepares process and status reports, assigns and monitors document numbers, and review documents for accuracy and completeness.
Retail Loan Processor/Client Care Specialist
Chase/JP Morgan
12.2020 - 08.2022
- Manage a pipeline of 60-80 loans consisting of Freddie Mac, Fannie Mae, FHA, & VA products.
- Complete analysis of income and asset documentation, sales contracts, HUDs, appraisals, and insurance.
- Order title insurance, appraisals, loan payoffs, flood certificates, tax certificates, and surveys.
- Collaborate with underwriters to assist with timely approvals and condition-clearing.
- Proactively communicate loan statuses to borrowers and Loan Originators.
- Ensure the integrity of loan data and inputs.
- Manage, coordinate, and prioritize loan closings.
- Adhere to company compliance standards, as well as State and Federal regulations.
Research Assistant/Medical Assistant
Jacksonville Center for Clinical Research
04.2018 - 12.2020
- Recruited subjects for medical research and assisted in the development of research schedules.
- Contacted potential research subjects to explain study objectives, research protocols, and arrange interviews.
- Assisted with research assessments and evaluation tools and monitored proper sample collections (blood and urine).
- Set up, calibrated, and maintained lab and/or field research equipment, as specified by the requirements of the study.
- Performed routine clerical duties, as instructed.
EMR Abstractor/MA
MD Abstract aka Medical Solutions
11.2016 - 04.2018
- Successfully migrated paper charts to electronic charts with accuracy.
- Verified correct ICD-9 and CPT codes for a variety of medical specialties.
- Pre-loaded patient data into the EMR to ensure a timely and informed patient / physician experience.
- Documented medical concerns, prescriptions, surgeries, vitals, and allergies into each patients’ charts.
Ancillary Biller
Borland & Grover
11.2010 - 11.2016
- Posted and reconciled and audited insurance and patient payments.
- Resolved payment discrepancies, EOB rejections, and outstanding account issues.
- Established new patient accounts and verified insurance eligibility and documentation.
- Ensured accurate claim submission while maintaining HIPPA compliance.
- Retrieved Electronic Remittance Advice (ERA's).
- Processed monthly patient billing statements in accordance with clinic policies.
EHR/Medical Assistant
Borland & Grover
11.2010 - 11.2016
- Performed various medical administrative and clinical duties.
- Assisted physicians with a variety of clinical procedures.
- Reviewed patient medical histories and current medications.
- Maintained patient medical information using the Electronic Medical Record.
Medical Assistant
North Florida OB/GYN
10.2005 - 11.2010
- Assisted physicians with annuals, colposcopies, and other procedures, as needed.
- Provided Obstetrical Care for our 'Soon to be' Mothers.
- Performed immunizations for patients, as needed.
Education
Certified Medical Assistant -
Ultra-Sound Diagnostic School
Jacksonville, FL01.2012
High School Diploma - undefined
Sebring High School
Sebring, FL01.2002
Skills
- Documentation & Records Management
- Compliance & Accuracy Auditing
- Customer & Employee Support
- Billing, Claims, & Payment Posting
- HIPAA Compliances
- Microsoft Office (Word, Excel, PowerPoint)
- Communication (Written & Verbal)
- Organization and Prioritization
Timeline
Document Control Representative III
BAE Systems
10.2022 - Current
Retail Loan Processor/Client Care Specialist
Chase/JP Morgan
12.2020 - 08.2022
Research Assistant/Medical Assistant
Jacksonville Center for Clinical Research
04.2018 - 12.2020
EMR Abstractor/MA
MD Abstract aka Medical Solutions
11.2016 - 04.2018
Ancillary Biller
Borland & Grover
11.2010 - 11.2016
EHR/Medical Assistant
Borland & Grover
11.2010 - 11.2016
Medical Assistant
North Florida OB/GYN
10.2005 - 11.2010
High School Diploma - undefined
Sebring High School
Certified Medical Assistant -
Ultra-Sound Diagnostic School