Summary
Overview
Work History
Education
Skills
Timeline
Generic

Corrie Morie

Parrish,FL

Summary

Professional in dental office management, bringing valuable experience in optimizing practice operations. Known for ensuring smooth administrative functions and enhancing patient care services. Reliable team player with a commitment to achieving results and adapting to evolving needs. Proficient in scheduling, patient relations, and office administration.

Overview

28
28
years of professional experience

Work History

Office Manager

Manatee Endodontics
01.2016 - Current
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
  • Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
  • Implemented comprehensive training program for new hires, improving their integration into team and productivity.
  • Enhanced office operational efficiency by streamlining filing systems, resulting in easier access to critical documents.
  • Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.

Dental Front Office Coordinator

Manatee Endodontics
01.2003 - 01.2016
  • Provided exceptional customer service to both new and existing patients, addressing inquiries in a prompt and professional manner.
  • Collaborated closely with dentists to coordinate treatment plans that met each individual''s oral health needs while considering insurance constraints or budget limitations when necessary.
  • Contributed to a welcoming environment for patients by maintaining a clean, organized reception area with up-to-date reading materials.
  • Enhanced patient satisfaction by efficiently managing appointment scheduling and confirmation processes.
  • Managed financial transactions accurately, processing cash payments, credit cards transactions, and bank deposits in a timely manner.
  • Assisted in the timely resolution of billing disputes with insurance carriers, ensuring accurate reimbursement for services rendered.
  • Ensured smooth communication between dental professionals and patients through timely relaying of messages and concerns.
  • Maintained compliance with HIPAA regulations by securely handling sensitive patient information during all aspects of administrative duties.
  • Supported successful treatment outcomes for patients through accurate insurance verification and preauthorization processes.
  • Increased overall office efficiency with diligent management of daily tasks, including answering phones, filing paperwork, and inventory management.
  • Streamlined dental office operations by implementing effective organizational systems for patient records and financial documentation.
  • Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Greeted visitors and patients to determine needs, check appointments, and direct accordingly.
  • Managed patient billing processes for timely, accurate payments.
  • Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
  • Helped patients complete necessary medical forms and documentation.

Dental Assistant

Manatee Endodontics
06.1996 - 01.2003
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
  • Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
  • Prepared and arranged instruments, medications, and required materials for dental procedures.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
  • Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.

Education

No Degree - Dental Assisting

Manatee Technical College
Bradenton, FL
06.1996

Skills

  • Customer Service
  • Office Management
  • Organizational Skills
  • Office Administration
  • Excellent multi-tasking ability
  • Customer Relations
  • Billing
  • Scheduling and calendar management
  • Administrative Support
  • Bookkeeping
  • Document Management
  • Account Reconciliation
  • Relationship Building
  • Scheduling

Timeline

Office Manager

Manatee Endodontics
01.2016 - Current

Dental Front Office Coordinator

Manatee Endodontics
01.2003 - 01.2016

Dental Assistant

Manatee Endodontics
06.1996 - 01.2003

No Degree - Dental Assisting

Manatee Technical College

Similar Profiles

CREATE PROFILE
Corrie Morie