Corrin Carter
Washington,DC
Summary
WSET Level 2
Currently enrolled in WSET Level 3
Overview
13
13
years of professional experience
Work History
Bartender
Bulldog DC
Washington, DC
11.2024 - Current
- Managed inventory and restocked supplies to ensure efficient bar operations.
- Collaborated with kitchen staff to synchronize food and drink orders.
- Engaged customers with friendly service, fostering repeat patronage.
- Operated point-of-sale system for accurate order processing and payment handling.
- Resolved customer complaints promptly to uphold establishment's reputation for quality service.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, and preparing cash drawers
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
Server
Barcelona Wine Bar
Washington, DC
07.2021 - 01.2026
- Delivered exceptional customer service, ensuring an enjoyable dining experience for guests.
- Managed multiple tables efficiently, prioritizing orders and maintaining service flow.
- Trained new staff on menu offerings and restaurant procedures to enhance team performance.
- Collaborated with kitchen staff to ensure timely food preparation and accurate order delivery.
- Implemented upselling techniques, increasing beverage sales through product knowledge sharing.
- Resolved customer complaints promptly, enhancing satisfaction and loyalty through effective problem-solving.
- Supervised shifts, coordinating team tasks to optimize operational efficiency during peak hours.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Maximized table turnover rate by managing reservations and seating arrangements.
Barista
Starbucks
Washington, DC
06.2014 - 02.2022
- Prepared high-quality beverages while maintaining consistency and adherence to company standards.
- Trained new baristas on beverage preparation techniques and customer service excellence.
- Managed inventory levels, ensuring timely restocking of supplies and minimizing waste.
- Collaborated with team members to enhance workflow efficiency during peak hours.
- Delivered exceptional customer service, resolving issues promptly to ensure satisfaction.
- Implemented cleanliness standards in work area, promoting a safe and inviting environment.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
Cashier
Wendy's
Washington, DC
03.2013 - 07.2014
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted in maintaining clean and organized dining areas for optimal customer experience
- Handled customer inquiries and resolved issues to ensure satisfaction.
- Implemented cash handling procedures to minimize discrepancies and improve accuracy.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Addressed customer needs and made product recommendations to increase sales.
Education
Baking And Pastry
Art Institute of Washington
Rosslyn, VASkills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Clear and effective communication
- Engaging personality
- Cleanliness and hygiene
- Complex Problem-solving
- Menu memorization
- Memory retention
- Service-oriented mindset
- Health codes compliance
- Wine and liquor expertise
Timeline
Bartender
Bulldog DC
11.2024 - Current
Server
Barcelona Wine Bar
07.2021 - 01.2026
Barista
Starbucks
06.2014 - 02.2022
Cashier
Wendy's
03.2013 - 07.2014
Baking And Pastry
Art Institute of Washington