Summary
Overview
Work History
Education
Skills
Timeline
Generic

Corrina Medina

Chicago,IL

Summary

Agile and adaptable guest experience lead with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service.

Overview

3
3
years of professional experience

Work History

Guest Experience Lead

Lululemon
09.2023 - Current
  • Created welcoming and comfortable environment for guests.
  • Played an active role in resolving guest complaints, leading to increased satisfaction scores and positive feedback from guests.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.

Educator

Lululemon
07.2022 - 09.2023
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve their needs.
  • Solved customer challenges by offering relevant products
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Assisted in training new educators on company policies, product information, and gold standard for a seamless onboarding experience.
  • Worked effectively in fast-paced environments.

Assistant Teacher

Oak Park Friends School
09.2020 - 07.2022
  • Modeled positive behavior and communication skills for students.
  • Kept notes of behavior issues, food served, and medications administered to children.
  • Built constructive and open relationships with families with forthright yet friendly communication.
  • Supported students'' emotional growth by fostering a nurturing, inclusive, and respectful classroom atmosphere.
  • Developed innovative activities to engage young children in learning process.
  • Improved communication between parents and staff by providing regular updates on student progress and upcoming events.

Education

High School Diploma -

Lyons Township Highschool
Lagrange
05.2022

Skills

  • Staff Training and Development
  • Customer Service
  • Time Management
  • Expense Tracking

Timeline

Guest Experience Lead

Lululemon
09.2023 - Current

Educator

Lululemon
07.2022 - 09.2023

Assistant Teacher

Oak Park Friends School
09.2020 - 07.2022

High School Diploma -

Lyons Township Highschool

Similar Profiles

CREATE PROFILE
Corrina Medina