Cortez Hunter Jr.
Marrero,LA
Summary
Service-driven professional with hands-on experience maintaining safety, resolving conflict, and delivering strong customer service in fast-paced, high-pressure environments. Strong teamwork skills, clear communicator, and quick to adapt to irregular schedules and diverse situations.
Overview
14
14
years of professional experience
Work History
Dual Rate (hybrid)
Caesars New Orleans
New Orleans
11.2024 - Current
- Lead and supervise gaming operations, settle disputes calmly under pressure, and maintain full compliance with federal and state regulatory standards.
- Deliver exceptional customer service while managing cash handling, complex payouts, and conflict resolution in a fast-paced, regulated environment.
- Work cross-functionally with security, compliance, and leadership teams to ensure safety and service standards stay consistent.
- Effectively communicate and accommodate patrons visiting internationally and cater to locals with consistently warm and intuitive hospitality.
CDL Class A Driver
CHE, Harvey
10.2021 - Current
- Maintain strict safety compliance through DOT-mandated pre- and post-trip inspections across local and interstate routes.
- Respond to mechanical emergencies and irregular schedule demands with sound judgment and quick problem-solving.
- Uphold physical readiness and situational awareness to ensure safe, on-time transport of industrial freight.
- Enhanced transport safety by maintaining focus and endurance during long periods.
Coach, Camp Counselor
All Star Gymnastics
Harvey
02.2013 - 07.2025
- Instructed children with diverse personalities, temperaments, and comprehension levels for over a decade, adapting approaches to meet individual needs.
- Explained and performed complex concepts safely and flexibly, ensuring understanding among children of varying skill levels.
- Patience and mental endurance for back to back sessions.
- Resolved conflicts between children and guardians in high-pressure environments, fostering a supportive atmosphere.
Hauler & Orderfiller
Walmart
Opelousas, Louisiana
06.2019 - 07.2022
- Handled heavy wholesale cases by hand onto conveyor belts in extreme varying climates under harsh time constraints while avoiding injury.
- Safely operated multi-ton power equipment vehicles between trailers and departments while meeting high production and quality goals.
- Flexibly operated between various departments unassigned to based on demand or help needed to ensure affective teamwork and logistical flow.
Sales Associate
Various Retail Stores
, Louisiana
01.2014 - 01.2020
- Gained sales experience in clothing and footwear at Puma, Journey's, and American Eagle Outfitters. Tracked and maintained inventory, accommodated customers, resolved disputes, and upsold products to enhance customer satisfaction.
- Assisted customers with product selection across retail store departments.
- Processed sales transactions using point-of-sale systems.
- Restocked merchandise on sales floor and stockroom shelves.
Education
Bachelor of Industrial Design - Industrial Design
University of Louisiana
Lafayette05-2020
Skills
- Gaming Operations Management
- Safety Compliance
- Logistics Management
- Driver Safety Practices
- Supply Chain Experience
- Customer Service & Physical Assistance
- Conflict Resolution & Problem Solving
- Time Management & Adaptability
- Logistically Certified
- Interpersonal Communication
Timeline
Dual Rate (hybrid)
Caesars New Orleans
11.2024 - Current
CDL Class A Driver
CHE, Harvey
10.2021 - Current
Hauler & Orderfiller
Walmart
06.2019 - 07.2022
Sales Associate
Various Retail Stores
01.2014 - 01.2020
Coach, Camp Counselor
All Star Gymnastics
02.2013 - 07.2025
Bachelor of Industrial Design - Industrial Design
University of Louisiana