Work History
Skills
Education
Timeline
Generic
Cortez Martin

Cortez Martin

Florida,US

Work History

Student Respiratory Therapist

Florida A&M University
  • Enhanced patient outcomes by effectively administering respiratory therapy treatments and interventions.
  • Improved patient care by developing individualized treatment plans based on thorough assessments and evaluations.
  • Ensured patient safety with diligent monitoring of vital signs during therapeutic interventions.
  • Collaborated closely with interdisciplinary teams to develop comprehensive care plans addressing patient needs and goals.
  • Educated patients and families on disease management, breathing techniques, and medication administration, promoting self-care and adherence to treatment plans.

clinical experience

University Clinical Experience
01.2018 - 01.2020
  • Mechanical Ventilator experience
  • Exercised confidentiality and abided by HIPAA rules and regulations.
  • Improved patient care by assisting medical professionals in the timely diagnosis and treatment of conditions in different ER, ICU and critical care departments in hospital
  • Shadowed healthcare professionals during rounds, gaining valuable insights into the decision-making process for complex cases.

Information Systems Technician

United States Navy
08.2008 - 08.2012
  • Duties: Information System configurations and trouble-shooting performed on 16 data and voice systems during 12-hour shifts
  • Maintaining inventory of encrypted physical data, documents, and equipment.
  • Maintained satellite communication links between sites, enabling seamless data transfer across long distances.
  • Conferred with engineers and designers to investigate and solve failure issues.
  • Provided technical support to customers experiencing signal interference or loss, resolving issues quickly and effectively.
  • Enhanced network coverage by troubleshooting and repairing malfunctioning RF equipment.
  • Diagnosed and resolved hardware and software issues.

Nurse Assistant

Assisting Hands
01.2015 - 01.2016
  • Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.

Benefits Sales

OneDigital
05.2023 - 09.2023
  • Interviewed applicants and explained scope of different available benefits.
  • Supported team members in achieving departmental goals by sharing knowledge and expertise on best practices for Medicare enrollment processes.

Mac Expert

Teleperformance USA
04.2022 - 07.2023
  • Provided personalized assistance for device setup, configuration, and troubleshooting
  • Achieved excellent feedback scores from customers due to efficient problem-solving abilities.
  • Reduced return rates by thoroughly explaining product features and addressing any concerns before purchase completion.
  • Provided remote support to customers, effectively diagnosing and resolving issues without the need for in-person assistance.
  • Ensured accurate record-keeping by diligently tracking all customer interactions using the company''s CRM system.

Transportation Security Officer

TSA
01.2013 - 01.2014
  • Detected potential threats by utilizing advanced screening technology, such as X-ray machines and metal detectors.
  • Assisted with deployment of advanced technology and equipment for screening purposes.

Skills

  • Ventilator Management
  • Critical Care Unit (CCU)
  • Respiratory Medical Equipment
  • Patient Health Information Access

Education

Bachelor of Science - Cardiopulmonary Technology

Florida Agricultural And Mechanical University
Tallahassee, FL
2020

Associate of Applied Science - Health Information Technology

DeVry University
Downers Grove, IL

Timeline

Benefits Sales

OneDigital
05.2023 - 09.2023

Mac Expert

Teleperformance USA
04.2022 - 07.2023

clinical experience

University Clinical Experience
01.2018 - 01.2020

Nurse Assistant

Assisting Hands
01.2015 - 01.2016

Transportation Security Officer

TSA
01.2013 - 01.2014

Information Systems Technician

United States Navy
08.2008 - 08.2012

Bachelor of Science - Cardiopulmonary Technology

Florida Agricultural And Mechanical University

Associate of Applied Science - Health Information Technology

DeVry University

Student Respiratory Therapist

Florida A&M University
Cortez Martin