Cortina Thurman
Indianapolis,IN
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
6
6
years of professional experience
Work History
Civilian Pay Technician
Defense Finance & Accounting Service
07.2024 - Current
- I am skilled in using various software systems and online records, AMPS (Account Management and Provisioning System), myPay-MPDB (Master Pin Database), DCPS (Defense Civilian Payroll System), GoDocs (DFAS Document Imaging), Avaya ACD (Automated Call Distribution), ADS (Automated Disbursing System), Remedy (Action Request System), BTAP (BRAC Transition Application Program), WEB Viewer
- Manages pay and debt inquiries by reviewing reports, investigating discrepancies, computing complex pay changes, and processing paychecks and earnings statements
- Verified employee tax withholdings for compliance and processed payroll to ensure payment accuracy
- Complete all required forms accurately before submission, and audit civilian pay accounts for errors
- Maintained up-to-date knowledge of government regulations affecting civilian pay systems, maintained personnel records, and promotions, and tracked employee vacation
- Provided customer service to employees regarding payroll inquiries and issues.
Senior Analyst
Indiana University Health
08.2019 - 06.2024
- Mentored junior analysts, fostering professional development while enhancing overall team performance.
- Collaborated with cross-functional teams to identify areas of improvement, leading to increased operational effectiveness.
- Improved company efficiency with the development of key performance indicators and tracking metrics.
- Optimized project management, resulting in timely deliverables and improved client satisfaction rates.
Education
BA - Business Administration
Ivy Tech Community College
Indianapolis, IN05.2026
Skills
- Timekeeping systems
- Payroll processing
- Payroll management
- Federal pay regulations
- Customer service
- Problem-solving
- Time management
- Financial
- Accounting
- Teamwork and collaboration
Timeline
Civilian Pay Technician
Defense Finance & Accounting Service
07.2024 - Current
Senior Analyst
Indiana University Health
08.2019 - 06.2024
BA - Business Administration
Ivy Tech Community College
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