Cortney Bass
West Chester
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Office Assistant
N.O.W Healthcare Solutions
08.2024 - Current
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
Warehouse Associate
Neovia Logistics Services
05.2018 - 06.2024
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
Recovery Specialist
Key 2 Recovery
10.2015 - 03.2018
- Improved client satisfaction through timely communication and resolution of account discrepancies.
- Negotiated payment arrangements with customers, resulting in increased revenue and reduced delinquencies.
- Managed a high volume of accounts while maintaining a professional demeanor and attention to detail.
- Maintained detailed documentation on all case activities, ensuring compliance with industry regulations and company policies.
Education
Diploma - Billing And Coding
Ross Medical Education Center
Cincinnati, OH04-2014
High School Diploma -
Northwest High
Cincinnati, OH06-2003
Skills
- Customer service
- Positive attitude
- Time management
- Data entry
- Scheduling
- File organization
Timeline
Office Assistant
N.O.W Healthcare Solutions
08.2024 - Current
Warehouse Associate
Neovia Logistics Services
05.2018 - 06.2024
Recovery Specialist
Key 2 Recovery
10.2015 - 03.2018
Diploma - Billing And Coding
Ross Medical Education Center
High School Diploma -
Northwest High
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