Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Cortney Johnson

Douglasville,GA

Summary

Experienced Quality Lead with a strong track record at Southwire, specializing in identifying and resolving non-conformance issues through 5 Why analysis. Demonstrates expertise in control plan development and forklift operation, ensuring safety and efficiency in all operations. Committed to fostering team collaboration to enhance overall performance.

Overview

13
13
years of professional experience

Work History

Quality Lead

Southwire
Villa Rica, Georgia
10.2022 - Current
  • Investigated root causes of non-conformance events and developed solutions to prevent reoccurrence.
  • Identified quality problems and recommended solutions.
  • Performed visual inspections of finished products.
  • Monitored and upheld safe operating procedures and clean area mandates to meet regulatory requirements.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Operated a variety of machinery and tools safely and efficiently.

Order Filler

Southwire
Villa Rica, Georgia
03.2022 - 10.2022
  • Followed safety guidelines while operating machinery such as forklifts or pallet jacks.
  • Organized shipments according to size, weight, destination, delivery method, and urgency of order.
  • Verified accuracy of order picking by comparing items picked to customer invoices.
  • Collaborated with team members to achieve daily goals set by management.
  • Cleaned and organized aisles, work stations, and floors to promote operational productivity.
  • Picked up heavy objects using proper lifting techniques to avoid personal injuries.

Warehouse Specialist

Staples / Taylor Communications
Lithia Springs, Georgia
01.2012 - 02.2022
  • Managed returns process including inspection of returned goods and restocking shelves accordingly.
  • Reported damaged products or discrepancies between actual count versus expected count.
  • Participated in physical inventories as required by management.
  • Operated forklift to transport materials within the warehouse.
  • Received and verified invoices for accuracy of stock items.
  • Implemented safety protocols, minimizing workplace accidents and promoting a safe working environment.

Education

High School Diploma -

TRI-CITIES HIGH SCHOOL
Eastpoint,GA
06-2001

Skills

  • Control plan development
  • 5 why analysis
  • Standard work development
  • Problem solving tools
  • Kaizen events
  • Fishbone diagrams
  • Teamwork and collaboration
  • Forklift operation
  • Good communication
  • Shipping and labeling
  • Strong work ethic
  • Equipment inspection
  • Order picking
  • Packaging and labeling
  • SAP
  • PPE compliance
  • Multitasking Abilities
  • Research
  • Safety and compliance

Accomplishments

I RECIVED EMOLYEE OF THE MONTH WITHIN THE FIRST YEAR OF BEING A QUALITY LEAD

Timeline

Quality Lead

Southwire
10.2022 - Current

Order Filler

Southwire
03.2022 - 10.2022

Warehouse Specialist

Staples / Taylor Communications
01.2012 - 02.2022

High School Diploma -

TRI-CITIES HIGH SCHOOL

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Cortney Johnson