Hi, I’m
Cortney Rainey
Ashburn
Summary
Dynamic Pharmacy Operations Manager at Walgreens with a proven track record in workflow optimization and staff training. Enhanced pharmacy efficiency through innovative inventory management, resulting in reduced patient wait times. Skilled in prescription verification and patient counseling, fostering collaborative resolutions to ensure high-quality service and patient satisfaction.
Pharmacy operations expert with deep knowledge in optimizing pharmacy workflows and ensuring regulatory compliance. Proven ability to lead teams effectively, fostering collaborative environment that adapts to changing needs. Strong focus on operational efficiency, inventory management, and customer service excellence. Known for strategic thinking, problem-solving skills, and results-driven approach.
Overview
7
years of professional experience
1
Certification
Work History
Walgreens
Pharmacy Operations Manager
01.2018 - 03.2025
Job overview
- Managed budget and resources effectively to maximize profitability while maintaining a high-quality service for patients.
- Evaluated staff performance regularly to ensure they meet established goals while providing coaching or corrective action when necessary.
- Improved pharmacy efficiency by streamlining operations and implementing new inventory management systems.
- Addressed patient complaints promptly and professionally, working collaboratively with other healthcare professionals as needed to resolve issues satisfactorily for all parties involved.
- Optimized workflow processes within the pharmacy to reduce wait times for patients without compromising accuracy or safety standards in prescription fulfillment.
Education
Albany Technical CollegeAlbany, GA
Associate of Science from Pharmacy
05-2016
Turner Co High SchoolAshburn, GA
High School Diploma
05-2004
Skills
- Prescription verification
- Medication dispensing
- Patient counseling
- Workflow optimization
- Insurance billing
- Staff training
- Medication therapy management
- Immunizations
Certification
- Certified Pharmacy Technician , Walgreens- 01/18-03/25
- Licensed Georgia Board Pharmacy - 07/16-present
- CPR Training - 09/25/2023
- APhA immunization certification, Walgreens - 2022-present
Timeline
Pharmacy Operations Manager
Walgreens
01.2018 - 03.2025
Albany Technical College
Associate of Science from Pharmacy
Turner Co High School
High School Diploma
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