Cortnie Livermore
Port Saint Lucie,FL
Summary
Resourceful professional in culinary management, known for high productivity and efficient task completion. Possess specialized skills in staff training, inventory management, and customer service excellence. Excel at communication, leadership, and problem-solving to enhance team performance and ensure top-notch dining experiences.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Restaurant Supervisor
Tommy Bahama Restaurant & Bar
Jupiter , FL
2021.07 - Current
- Corroborates with Management by interviewing and onboarding new team members with a professional and welcoming demeanor.
- Trained dozens of new team members on steps of service, menu items, performance strategies, and goals.
- Validated team members' readiness for role.
- Conducted performance evaluations and provided feedback and coaching.
- Led initiatives that improved our team's secret shopper score from a 'C' to an 'A' rating by enhancing service standards, refining training, and fostering a customer-centric culture.
Catering Coordinator
TooJay's Gourmet Deli, Bakery & Restaurant
Stuart , FL
2014.06 - 2020.03
- Communicated with customers to review catering goals, evaluate budget, and deliver quotes.
- Schedule catering events and carry out catering needs as contracted.
- Increased customer base by marketing to local businesses and increased repeat business through personalized marketing strategies.
- Effectively managed inventory and accounts, leading to improved cost control and increased profitability of overall catering operations.
Education
Associate of Arts -
Indian River State College
Ft. Pierce, FL2021-05
Skills
- Food services management
- Conflict Resolution
- Health and safety standards
- Staff Management
- Resources Allocation
- Sales operations
Certification
- Servsafe certified
- Florida alcohol server seller certification
- Certified trainer
Timeline
Restaurant Supervisor
Tommy Bahama Restaurant & Bar
2021.07 - Current
Catering Coordinator
TooJay's Gourmet Deli, Bakery & Restaurant
2014.06 - 2020.03
Associate of Arts -
Indian River State College
- Servsafe certified
- Florida alcohol server seller certification
- Certified trainer
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