Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cory Cardwell

Springtown,TX

Summary

Food Service manager with winning attitude and desire to deliver exceptional dining experience. Focused on setting high expectations and raising service standards. Keen to expand customer base through careful oversight and novel promotional methods.

Overview

8
8
years of professional experience

Work History

Restaurant Manager

SUBWAY®Restaurants
Keller, TX
07.2022 - 10.2022

HIRING and onboarding, Training of the crew. Weekly schedule, Inventory of the store (Weekly and monthly). Order the truck. Making sure the store was food safe at all times temperatures were all the correct temperature zone f i f o of our product. Payroll and Bank deposits and I also was responsible for making sure the store opened and closed if there was nobody to do so

General Manager

AMPEX Brands Pizza Hut
Ft Worth , TX
03.2022 - 08.2022
  • Managed inventory levels and conducted corrective action planning to minimize long-term costs.
  • Guided management and supervisory staff to promote smooth operations.
  • Administered employee discipline through verbal and written warnings.
  • Recruited, interviewed and hired qualified staff for open positions.
  • Created schedules and monitored payroll to remain within budget.
  • Led employee evaluations with constructive feedback to boost performance.
  • Supervised employees through planning, assignments and direction.
  • Trained employees on duties, policies and procedures.
  • Maximized time and employee productivity, consolidating data, payroll and accounting programs into centralized systems.
  • Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
  • Delivered exceptional client experiences through hands-on leadership of associates and managers.
  • Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
  • Recruited, trained and empowered employees to achieve key performance indicators.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Mitigated business risks by working closely with staff members and assessing performance.

Assistant Manager

Ampex Brands Pizza Hut
Fort Worth, TX
03.2019 - 09.2021
  • Delegated daily tasks to team members to optimize group productivity.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Delegated tasks to team members based upon skill level and to achieve organizational goals.
  • Coached team members and delivered constructive feedback to promote better productivity and build confidence.
  • Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.
  • Delegated work to staff, setting priorities and goals.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Assigned work and monitored performance of project personnel.

Assistant Store Manager

Dairy Queen Grill & Chill
Monte Vista , CO
10.2014 - 06.2015
  • Oversaw aspects of maintenance, inventory and daily activity management.
  • Assisted in continuous development of effective store associates to achieve desired sales and results.
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Supervised cashiers in processing credit, debit and cash payments to streamline sales.
  • Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
  • Delegated assignments based on team strengths to optimize floor coverage and service levels.
  • Maintained inventory by checking merchandise to determine levels.
  • Delegated work to staff, setting priorities and goals.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked
  • Monitored the kitchen crew, trained and followed up with evaluation

Education

High School Diploma -

Springtown High School
Springtown, TX
05.1998

Skills

  • Customer Service Best Practices
  • Restaurant Operations Management
  • Anticipating Problems
  • Documentation and Recordkeeping
  • Problem-Solving
  • Managing Deliveries
  • Scheduling Staff
  • Employee Performance Evaluations
  • Profit Optimization
  • Menu Pricing and Writing
  • Training and Onboarding
  • Labor and Overhead Cost Estimation
  • Inventory Management
  • Money Handling
  • Investigating Complaints
  • Health Code Compliance
  • Equipment Maintenance and Repairs
  • Supply Ordering and Management
  • Recruitment and Hiring
  • Monitoring Food Preparation
  • Front of House Management
  • Delegating Assignments and Tasks
  • Full Service Restaurant Background
  • Hiring and Training
  • Labor and Food Cost Control
  • Supervisory Skills

Timeline

Restaurant Manager

SUBWAY®Restaurants
07.2022 - 10.2022

General Manager

AMPEX Brands Pizza Hut
03.2022 - 08.2022

Assistant Manager

Ampex Brands Pizza Hut
03.2019 - 09.2021

Assistant Store Manager

Dairy Queen Grill & Chill
10.2014 - 06.2015

High School Diploma -

Springtown High School
Cory Cardwell