Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic
Cory Copolo

Cory Copolo

Charleston

Summary

Results-oriented professional manager with expertise in outbound business-to-business sales, operations management, employee development, and account management. Skilled in building and maintaining strong relationships with employees and clients to drive satisfaction and repeat business. Analyzes initiative effectiveness, identifies areas for improvement, and implements strategies to maximize profitability and efficiency.

Overview

11
11
years of professional experience

Work History

Inside Sales Manager Specialist

Accenture
12.2022 - Current
  • Set and exceeded inside sales goals by establishing ambitious targets and motivating sales representatives.
  • Consistently surpassed sales goals annually with implementation of diverse sales tools and strategies.
  • Monitored and amplified sales pipeline to maintain flow of potential leads and prospects.
  • Trained employees on new technology and sales methods to build highly-knowledgeable and successful team.
  • Managed 30+ sales specialists by coaching on effective sales techniques, monitoring performance and offering helpful feedback.

Business Development Manager

Impartner Software
04.2022 - Current
  • Responsible for leading a Team of 15+ Virtual Business Development Representatives across the US for a new outbound sales motion presenting Partner Relationship Management solutions to net new logos.
  • Created monthly KPIs and incentive contests to drive sales results, celebrated success and inspired teammates to succeed in a competitive environment
  • Developed a new daily team meeting cadence for teammates to openly collaborate on lessons learned and share daily successes
  • Held weekly one-on-ones with each BDR to conduct individualized coaching
  • Provided ongoing support to BDRs by joining them for discovery calls and product demos with prospects

Sales Manager

N3
02.2018 - 04.2022
  • Managed a wide variety of sales representatives ranging from Lead/Demand Generation to Full Cycle Sellers for multiple enterprise customers such as Microsoft, IBM, SAP, Cox Business, and Iron Mountain.
  • Led team to generate $20M in BANT-qualified opportunities for IBM Business Partners and direct sellers
  • Drove early adoption of Microsoft Teams by targeting Microsofts largest US Customers and successfully worked with numerous channel partners to be internal champions for the cutover from Microsoft Skype for Business
  • Drove significant process improvements in Iron Mountains upsell process to reduce churn and grow ARR for underserved accounts, while also closing over $2M in net new revenue for Iron Mountain in FY 21
  • Implemented whitespace prospecting best practices to grow pipeline and won revenue in an underperforming SMB segment for Cox Business

Trainmaster

Norfolk Southern Railroad
06.2014 - 12.2017
  • Supervised freight rail crews across multiple divisions of the Eastern Region for Class One Railroad Norfolk Southern.
  • Supervised and coordinated the activities of train crews by providing oversight and direction to the crews and ensuring compliance with all federal laws and Company policies and procedures
  • Promoted the Company safety initiative by instilling a culture of safety daily
  • Ensuring the daily operating plan was properly executed as required by the train crews
  • Prevented personal injuries and accidents by actively and aggressively promoting safe employee habits, attributes, and behaviors to avoid accidents/injuries

Education

B.B.A - Business Management

Marshall University At Huntington
Huntington, WV
01.2013

Skills

  • Microsoft Office Suite
  • Salesforce CRM
  • Outreachio
  • ZoomInfo
  • Microsoft Dynamics
  • OneGlass
  • RingCentral Softphone and Reporting
  • Marketing
  • Business budgeting
  • CRM integration

Timeline

Inside Sales Manager Specialist

Accenture
12.2022 - Current

Business Development Manager

Impartner Software
04.2022 - Current

Sales Manager

N3
02.2018 - 04.2022

Trainmaster

Norfolk Southern Railroad
06.2014 - 12.2017

B.B.A - Business Management

Marshall University At Huntington

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