Cory Dral
Grosse Pointe Frams,MI
Summary
Results-driven sales and management professional with 24 years of experience in fostering positive team cultures within fast-paced environments. Proven success in building strong relationships with teams and customers to consistently exceed goals. Expertise in communicating metrics and implementing performance tracking to enhance team productivity and achievement.
Overview
25
25
years of professional experience
Work History
Service Manager
Cintas Corporation
01.2022 - Current
- Managed recurring weekly revenue of over $180,000 average weekly volume.
- Managed schedules, payroll, and development for service team of 18+ employees
- Hired, trained, and developed service sales representatives to meet sales objectives
- Maintained customer contracts at less than 4% delinquency rate.
- Monitored compliance with contract terms to ensure adherence and mitigate risks. and renegotiating contracts
- Managed each route's KPIs, delivering in-depth reports on service numbers and expenses
- Working in conjunction with sales, production, and the office team in order to drive service results
Uniform Sales Representative
Cintas Corporation
04.2021 - 01.2022
- Achieved Summit Club each quarter for posting sales numbers at or beyond projections
- Conducted on-site evaluations to assess client needs, prepared tailored quotes, and negotiated contracts
- Prospected and identified new business through cold calling and onsite door-to-door visits
Market Development Representative
Cintas Corporation
10.2014 - 04.2021
- Renewed and renegotiated 100+ customer contracts annually, ensuring client satisfaction and retention
- Identified growth opportunities in existing accounts, enhancing long-term customer relationships
- Developed relationships with customers to identify their needs and preferences.
- Coordinated marketing campaigns to promote Cintas products and services effectively.
- Conducted market research to analyze trends and competitor activities regularly.
Service Sales Representative
Cintas Corporation
07.2001 - 03.2014
Education
MBA - Currently Pursuing
Fitchburg State University
Fitchburg, MA09-2027
Attended Graduate School for Anthropology
University of Tennessee
Knoxville, TNBachelor of Arts - Anthropology
Western Michigan University
Kalamazoo, MISkills
- Contract management
- Sales forecasting
- Customer needs assessment
- Project coordination
- Team management
- Team development
- Staff training
- Client support
- Dispute resolution
Timeline
Service Manager
Cintas Corporation
01.2022 - Current
Uniform Sales Representative
Cintas Corporation
04.2021 - 01.2022
Market Development Representative
Cintas Corporation
10.2014 - 04.2021
Service Sales Representative
Cintas Corporation
07.2001 - 03.2014
MBA - Currently Pursuing
Fitchburg State University
Attended Graduate School for Anthropology
University of Tennessee
Bachelor of Arts - Anthropology
Western Michigan University