Proficient Shift Manager knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. Eager to develop and advance professionally into a more challenging position.
Overview
19
19
years of professional experience
Work History
Shift Manager
Dominos Pizza Inc. (Port Pizza, LLC)
07.2021 - Current
Trained and mentored new employees to maximize team performance.
Kept employees operating productively and working on task to meet business and customer needs.
Supervised employees and oversaw quality compliance with company standards for food and services.
Managed inventory through inventory rotation, counts, and ordering.
Loader and Unloader
Sam's Club
01.2020 - 06.2021
Picked, received and loaded orders using forklift or pallet jack and inspected and maintained warehouse machines.
Interacted professionally and regularly with customers, operators, supervisors and other personnel and enhanced business success.
Maintained clean, orderly work environment free of hazards.
Loaded and unloaded materials onto and off of trucks for fast shipment.
Visually inspected all pallets for deliveries to verify quality and accuracy of shipments.
Western Field Service Manager
Containment Solutions
03.2012 - 07.2019
Led team of up to 14 service technicians in field activities.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Installed and provided technical support for equipment.
Reduced time to complete service calls and expertly retained key customers.
Zone Merchandise Supervisor
Walmart
05.2005 - 06.2012
Monitored and maintained Electronics and Toys merchandising standards in assigned area, bolstering sales.
Monitored ad signboards for department and cleaned displays daily.
Motivated and mentored merchandise team to achieve high performance and job satisfaction.
Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.
Completed efficient store resets to prepare store for special promotions and seasonal updates.
Interacted with customers to obtain feedback and drive satisfaction.
Built positive relationships with vendors for consistent and reliable supply of products.
Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
Education
High School Diploma -
Juniata Valley High School
Alexandria, PA
06.2001
Skills
Safety Compliance
Team Development
Staff Development
Quality Assurance
Inventory Control
Cash Handling
Punctual and Reliable
Operations Management
Flexible Schedule
Timeline
Shift Manager
Dominos Pizza Inc. (Port Pizza, LLC)
07.2021 - Current
Loader and Unloader
Sam's Club
01.2020 - 06.2021
Western Field Service Manager
Containment Solutions
03.2012 - 07.2019
Zone Merchandise Supervisor
Walmart
05.2005 - 06.2012
High School Diploma -
Juniata Valley High School
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