Cynthia Hamilton
Rural King
Harold,KY
1
Certification
4
years of professional experience
Compassionate and dependable professional with experience in leadership, customer service, team supervision, and supporting individuals in fast-paced environments. Certified in CPR and First Aid with formal Nurse Aide training. Skilled in conflict resolution, documentation, communication, mentoring, and maintaining a safe and supportive environment. Proven ability to build positive relationships, follow policies, respond effectively to concerns, and provide guidance while promoting respect and accountability.
Work History
Department Lead
2 Years 4 Months- Supervise daily department operations and provide guidance and support to team members.
- Train and mentor new employees on company policies, procedures, and customer service expectations.
- Monitor compliance with workplace standards and ensure a safe, organized setting.
- Demonstrate leadership, communication, and problem-solving skills in a fast-paced environment.
- Assist customers and employees with questions, concerns, and support needs.
Cashier
8 Months- Built positive relationships with customers through professional and respectful communication.
- Maintained accurate records and handled transactions responsibly while meeting goals on company procedures and metrics.
- Worked collaboratively with team members to ensure efficient daily operations.
Cashier
9 Months- Assisted diverse individuals while providing excellent customer service and support for each inquiry.
- Managed challenging situations professionally and effectively.
- Maintained a safe, clean, and welcoming environment for customers.
Education
Nurse Aide Training Program
High School Diploma
Certification
- CPR Certified
- First Aid Certified
Timeline
Department Lead
Rural King
04.2024 - CurrentRead More
Cashier
Rural King
08.2023 - 04.2024Read More
Cashier
Walmart
11.2022 - 08.2023Read More
Betsy Layne High School
High School Diploma
Read More
Hazard Community & Technical College
Nurse Aide Training Program
Read More