Cory Hartis

• Led daily operations, ensuring compliance with safety and quality standards have maintained a level of consistent expectations for all employees to be held to. with providing needed assistance to help employees succeed and move forward I understand that no all staff are the same and there fore sometimes need different types of leadership but this does not imply that different standards should be allowed for same job titles and expectations
• Trained and mentored staff on water distribution system protocols have been responsible for many of our current employees who still serve in our company . Have had the opportunity to guide and develop young employee towards the do's and don'ts of how to become and member of a utility family. I am a big believer in team work and with that each individual doing their part to help the team
• Improved process efficiency through workflow optimization have provided guidance for the most productive routes in collecting data and completing daily assigned duties
• Oversaw maintenance schedules for equipment and facilities to minimize downtime have worked with other departments in repairing or installing field equipment with there equipment providing help
• Collaborated with management to implement strategic plans for service improvements was the supervisor for the implementation of automated reading (Amr-Ami) from manual reading. this process involved the process of over seeing the contracted outsource and the in house installation of nearly every meter in all 3 districts along with keeping on schedule of routine readings
• Analyzed data trends to identify areas for operational enhancements , have combine routes to improve efficiency for gathering data for billing
• Facilitated communication between departments to streamline project execution and resolve issues effectively. coordinated with water loss department so DMA loss reports would be as accurate as possible
• Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity. was able to work with a constantly changing roster of new employees and was able to keep the wheel rolling forward even at times having to deal with some strong personalities and conflicting opinions .
• Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans. have had to have serious conversations with employees about areas that needed improvement , some have resulted in P.I.P programs that have been successful in the end . Have also reached out to my superiors that some employees should and were released from employment from WCWD

• Read and record water meter data for accurate billing and reporting.
• Inspect meters for leaks, damage, or irregularities to ensure operational integrity.
• Utilize handheld devices to capture readings efficiently and reduce errors.
• Communicate with customers regarding service issues and resolve inquiries promptly.
• Assist in training new team members on reading techniques and safety protocols.
• Collaborated with team members to improve overall performance in completing meter reading assignments within established timeframes.
• Contributed to company cost savings by identifying inaccurate meters requiring replacement or repair.
• Streamlined the data collection process for improved efficiency in recording and reporting meter readings.
• Developed strong time management skills by effectively balancing competing priorities within tight deadlines for completing assigned routes.

• Conducted water sampling and analysis to ensure compliance with state and federal quality standards.
• Monitored treatment processes using SCADA systems to optimize chemical dosing and improve efficiency.
• Was able to effectively flush all 3 districts after and extensive lapse of time which resulted in longer then usually needed times in DMA's

lead of team of 3-4 members for landscaping and mowing up to 19 acres of properties in 1 day and up to 23 different properties on other days of the work week

Started at the entry level at the start up of a new business it was a pick and pack warehouse that supplied animal vaccines and biologicals for all of the co-op stores like southern states in ky. from Maine to Florida and Wyoming to North Carolina. We basically started at nothing and built up to ov er 2 thousand indiviual packages per day thru UPS and multiply over the road orders on pallets delivered by trucking companies

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Was meritoriously promoted to E-3
• Learned the value of teamwork and setting standards for all equally
• Began to understand the different styles of leadership and how the can and cannot be effective