Cory Koster
Ankeny,IA
Summary
Versatile Crew Leader with experience directing others, managing tasks and monitoring work areas. Reputation for staying calm and poised even in stressful circumstances. Offering exemplary interpersonal and communication skills.
Skilled employee known for making best decisions regarding appropriate solutions. Committed Crew Leader delivering quality service and maintaining high levels of satisfaction.
Looking to seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
Work History
Crew Leader
Adamantine Spine Moving
Urbandale, IA
01.2022 - Current
- Trained employees in time management and proper ways to complete job duties.
- Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
- Transported daily work materials to worksite and staged supplies in work area to facilitate timely completion of day's goals.
- Cultivated communications with customer and resolved budgetary and logistics issues to move toward project completion.
- Communicated effectively with upper management, team members and customers to keep everyone informed.
- Mitigated onsite issues by patiently listening to employee complaints and finding appropriate methods for resolution.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Media Technician
Fox Sports
Ames, IA
09.2021 - 12.2021
- Assisted staff with completing special projects such as catering to the needs of each camera crew.
- Set up equipment for inside and outside shots.
- Streamlined communications with broadcast supervisors to maintain optimal video coverage for smooth event operations.
Server
Outback Steakhouse
Ankeny, IA
01.2018 - 07.2020
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Manager
Ankeny Auto Spa
Ankeny, IA
02.2015 - 11.2018
- Applied customer feedback to develop process improvements and support long-term business needs.
- Delivered feedback to decision-makers regarding employee performance and training needs.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maintained professional, organized and safe environment for employees and patrons.
- Developed and maintained relationships with customers and suppliers through account development.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
Education
Bachelor of Arts - Communications
Iowa State University
Ames, IA 08.2017 - 12.2021
GED -
Des Moines Area Community College
Ankeny, IA 01.2017 - 05.2017
GED -
Century Community College
White Bear Lake, Minnesota 08.2016 - 01.2017
Skills
Verbal and written communication
Timeline
Crew Leader
Adamantine Spine Moving
01.2022 - Current
Media Technician
Fox Sports
09.2021 - 12.2021
Server
Outback Steakhouse
01.2018 - 07.2020
Bachelor of Arts - Communications
Iowa State University
08.2017 - 12.2021
GED -
Des Moines Area Community College
01.2017 - 05.2017
GED -
Century Community College
08.2016 - 01.2017
Manager
Ankeny Auto Spa
02.2015 - 11.2018
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