Cory Malone
Charleston,SC
Summary
Motivated professional committed to delivering hard work, dedication, and loyalty in every task. Proven ability to add value through effective collaboration and contributing to team success.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Assistant Manager
The Original Charleo Company
08.2024 - Current
- Supported the Store Manager in daily operations to ensure an exceptional customer experience and efficient store performance.
- Supervised, trained, and motivated sales associates to meet or exceed sales goals and customer service standards.
- Managed inventory control processes, including receiving shipments, stocking shelves, and conducting regular cycle counts.
- Provided input on scheduling and staff coverage to ensure optimal productivity during peak hours.
- Resolved customer issues and escalated concerns when necessary to maintain satisfaction and loyalty.
Site Supervisor
H2o Applied Technology
09.2021 - 08.2024
- Skilled and detail-oriented Residential Plumber Site Supervisor, with extensive experience in overseeing plumbing installations.
- Managed and supervised plumbing projects for government contracts.
- Ensuring adherence to project specifications, regulations, and safety standards.
- Led a team of plumbers, providing guidance, training, and support to achieve project goals.
- Coordinated with project managers, subcontractors, and government officials to ensure smooth project execution.
- Conducted regular site inspections to monitor work progress and adherence to quality standards.
Assistant Manager
Hampton Inn
01.2017 - 01.2021
- Supervise daily hotel operations to ensure smooth front desk, housekeeping, and guest service performance in alignment with Hampton Inn brand standards.
- Lead, train, and motivate a team of front desk agents, maintenance, and housekeeping staff, fostering a culture of hospitality and accountability.
- Resolve guest concerns efficiently, ensuring exceptional service recovery and maintaining top guest satisfaction scores.
- Oversee inventory management, vendor relationships, and operational audits to uphold compliance with Hilton brand and safety requirements.
- Coordinate with corporate teams on brand initiatives, staff development, and property performance goals.
Automated logistical specialist
US Army
10.2010 - 08.2013
- Managed the receipt, storage, distribution, and inventory of equipment, supplies, and materials using automated systems.
- Operated logistics software to track shipments, maintain accurate records, and ensure supply chain efficiency.
- Supported mission readiness by coordinating timely delivery of critical assets and maintaining accountability for multi-million-dollar inventories.
Education
High School Diploma -
Junction City High
Junction City, KS05-2007
Skills
- Sales monitoring
- Customer Service
- Data Entry
- Money handling
- Team collaboration
- Recruiting and interviewing
- Employee supervision
- Strategic thinking
- Conflict resolution
Certification
- Osha 10
- Osha 30
Timeline
Assistant Manager
The Original Charleo Company
08.2024 - Current
Site Supervisor
H2o Applied Technology
09.2021 - 08.2024
Assistant Manager
Hampton Inn
01.2017 - 01.2021
Automated logistical specialist
US Army
10.2010 - 08.2013
High School Diploma -
Junction City High