Hi, I’m
Cory Mateo
Ocala,FL
Summary
Well-qualified in Customer Service with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
8
years of professional experience
1
Certification
Work History
Foxfire Realty
Real Estate Agent
11.2019 - Current
Job overview
- Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
- Communicated with clients to understand property needs and preferences.
- Maintained connections with clients to encourage repeat business and referrals.
- Negotiated, facilitated and managed real estate transactions.
McLane Company
Selector
08.2019 - 12.2020
Job overview
- Checked inventory and selected products from specific locations based upon availability.
- Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
- Conducted in-depth inspections of both incoming and outgoing shipments to support quality assurance goals.
- Completed daily orders with expert picking and packing of shipments.
- Protected materials for transport by correctly packaging products in boxes and crates.
Cricket Wireless
Sales Associate
05.2018 - 07.2019
Job overview
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
College Of Central Florida
Receptionist
08.2018 - 12.2018
Job overview
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
Sky Zone Trampoline Park
Team Lead
04.2017 - 05.2018
Job overview
- Coached team members in techniques necessary to complete job tasks.
- Trained new team members by relaying information on company procedures and safety requirements.
- Worked different stations to provide optimal coverage and meet production goals.
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
- Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
Zaxbys
Cook
12.2015 - 04.2017
Job overview
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
Education
Lake Weir High SchoolOcala, FL
High School Diploma
04.2017
Skills
- Upbeat and Positive Personality
- Customer Support
- Self-Motivated
- Decision-Making
- Teambuilding
- Flexible and Adaptable
- Analytical and Critical Thinking
- Multitasking Abilities
- Interpersonal Communication
- Excellent Communication
- Attention to Detail
Certification
- Real Estate License -
Affiliations
Embassy of United Chaplains
Languages
Spanish
Native or Bilingual
Timeline
Real Estate Agent
Foxfire Realty
11.2019 - Current
Selector
McLane Company
08.2019 - 12.2020
Receptionist
College Of Central Florida
08.2018 - 12.2018
Sales Associate
Cricket Wireless
05.2018 - 07.2019
Team Lead
Sky Zone Trampoline Park
04.2017 - 05.2018
Cook
Zaxbys
12.2015 - 04.2017
Lake Weir High School
High School Diploma
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