Cory McCord
Evansville,IN
Summary
Focused Supervisor/Manager of Operations with over 12 years of success in leadership and staff supervision. Successful at promoting improvements in customer relations, administrative quality and project management. Top-notch professional at communicating with customers and employees to solve problems.
Overview
19
19
years of professional experience
Work History
Operations Supervisor
Republic Services
Evansville, IN
08.2024 - Current
- Prepared reports on operational performance metrics and presented them to management team.
- Maintained accurate records of employee attendance and performance reviews.
- Ensured compliance with all safety regulations in the workplace.
- Performed periodic audits of operational processes in order to identify potential risks or areas of improvement.
- Developed strong relationships with customers through excellent customer service practices.
- Resolved customer complaints in a timely manner to maintain customer satisfaction.
- Managed daily operations, including scheduling personnel, assigning tasks, and monitoring progress.
- Assisted in the hiring process by conducting interviews and making recommendations for new hires.
- Developed work schedules according to budgets and workloads, covering priority tasks.
CBRN NCO
United States Army Reserve
Fort Leonard Wood, MO
06.2011 - Current
- Triaged problems quickly and provided precise and clear information while working under minimum supervision.
- Immediately reported safety hazards for remediation response.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
- Completed incident reports to record security or loss prevention incidents.
- Documented security-related situations and submitted in-depth reports to superiors.
Supervisor of Operations
Reckitt Benckiser Inc.
Evansville, IN
06.2022 - 10.2023
- Built strong operational teams to meet process and production demands.
- Maintained adherence to labeling and packaging requirements.
- Conducted and documented Root Cause Analysis of production system failures to minimize future failures and optimize operations.
- Gathered business requirements for SAP reporting and functionality enhancements.
- Encouraged team collaboration and motivated individual employees through positive reinforcement and technical recognition.
- Investigated discrepancies that were uncovered during audits.
- Conducted safety briefings at beginning and end of shifts to inform crews of daily task safety hazards.
Manager of Train Operations
CSX Transportaion
Evansville , IN
02.2022 - 04.2023
- Reviewed production costs and product quality and modified inventory control programs to maintain and enhance annual business plan.
- Integrated technology to increase efficiency and real-time accountability of operational tasks.
- Analyzed, compiled and presented statistical, financial and production processing reports to senior leadership.
- Managed scheduling, training and inventory control.
Train Manager/Passenger Conductor
HERZOG/ SFRTA TRI-RAIL
West Palm, FL
12.2017 - 04.2023
- Received and followed directions from train dispatchers.
- Announced route destinations and changes via PA systems.
- Observed train movement to ascertain functionality.
- Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
Locomotive Engineer/ Mechanical Specialist
Brightline /Siemens
West Palm Beach, FL
04.2017 - 11.2017
- Performed train inspections, tests and procedures, completed associated paperwork and identified and documented train equipment defects.
- Drove trains and operated engines and handled mechanical train operations including speed control.
- Conducted brake checks and general inspections before work.
Conductor/Engineer Trainee
CSX Transportation, Inc.
Birmingham, AL
09.2012 - 03.2017
- Reviewed corrections from senior engineers to learn and grow professionally.
- Inspected switches on daily basis.
- Managed railcar loading, unloading and switching.
- Coupled air brakes and electrical connections between trains.
- Communicated with dispatchers regarding trains' routes, timetables and cargoes.
Medical Clinical Laboratory Analyst
University of Alabama at Birmingham
Birmingham, AL
05.2005 - 09.2014
- Collected, labeled and stored lab samples according to laboratory specifications.
- Verified quality of specimens by centrifuging specimens for logistics courier to pickup.
- Recorded, reported and posted specimen results in company software.
Education
Bachelor of Science - Psychology
University of Alabama At Birmingham
Birmingham, AL05.2009
High School Diploma -
Minor High School
Adamsville, AL05.2005
Military MOS-Q -
United States CBRN Academy
Fort Leonard Wood, MO12.2011
Skills
- Supervision and training
- Cross-functional team management
- Sound judgment
- Profit and loss accountability
- Employee development
- Work Process Analysis
- Safety Documentation and Materials
- Software Components and Libraries
- Software Testing and Validation
- Team Management
- Effective Multitasking
Websites
Timeline
Operations Supervisor
Republic Services
08.2024 - Current
Supervisor of Operations
Reckitt Benckiser Inc.
06.2022 - 10.2023
Manager of Train Operations
CSX Transportaion
02.2022 - 04.2023
Train Manager/Passenger Conductor
HERZOG/ SFRTA TRI-RAIL
12.2017 - 04.2023
Locomotive Engineer/ Mechanical Specialist
Brightline /Siemens
04.2017 - 11.2017
Conductor/Engineer Trainee
CSX Transportation, Inc.
09.2012 - 03.2017
CBRN NCO
United States Army Reserve
06.2011 - Current
Medical Clinical Laboratory Analyst
University of Alabama at Birmingham
05.2005 - 09.2014
Bachelor of Science - Psychology
University of Alabama At Birmingham
High School Diploma -
Minor High School
Military MOS-Q -
United States CBRN Academy
Similar Profiles
ROCCO TOSCANOROCCO TOSCANO
Rolloff Trash Truck Driver at Republic ServicesRolloff Trash Truck Driver at Republic Services
DAVID THOMASDAVID THOMAS
Small Container Route Driver at Republic ServicesSmall Container Route Driver at Republic Services
Trevor BoydTrevor Boyd
Account Manager at Republic ServicesAccount Manager at Republic Services