Cory Weston Mock

• Built relationships with customers to encourage repeat business.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Engaged with customers to build rapport and loyalty.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
• Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
• Educated clients on current promotional offerings and products using persuasive selling tactics.
• Increased sales 12% in general, outsold product against other sales and won a gift card for my efforts adding an additional $100 to that day's sales alone

• Managed returns, exchanges and refunds in accordance with store policy.
• Answered customer questions about sizing, accessories, and merchandise care.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Kept store busy during Covid-19 keeping business going.
• Scored 100% on Customer Satisfaction reviews.
• Scored 100% on Secret Shopper, got a certificate even.
• Kept sales up 10%.

• Cleaned and picked up after guests.
• Worked with each department and/or team to improve performance formed relations with them,( still talk to most even today)
• Cross-trained like a manager helped with schedule issues
• Reset each area, trained and retrained opened and closed most days working with the on-site managers
• Earned positive reviews from critics for dynamic performances that showcased versatility as a character actor.
• Helped coordinate the packing, shipping and cleaning out the
• Played out roles for groups of 60+ people "tour groups"

for Universal, Neon for their touring attraction Jurassic World Exhibition here in Houston

• Operated forklift in compliance with OSHA guidelines and organizational policies.
• Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
• Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas
• Six months no accidents supplied everything in an hour at most
• Increased production up to 15%

• Answered customer questions about hours, seating, and menu information.
• Supported servers, food runners, and bussers with keeping dining area ready for every guest.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Monitored seating area and checked restrooms regularly to keep spotless.
• Kept businesses up to 30% working there.

• Greeted customers and took their orders.
• Prepared orders and had everything ready in under 2 min.
• Kept store clean 100%
• Improved business with real teamwork and brought it up 45%
• Impressed store chain owner and gained trust while working there.

• Edited martial arts videos and uploaded them onto company website and YouTube.
• Always got 100's of views with in minutes! Within hours 1000's of views the website was popular.
• Increasing interest in the website and youtube channel by almost 200%
• Managed multiple projects simultaneously, meeting tight deadlines while maintaining high standards of quality.
• Developed and maintained an organized digital asset library for efficient retrieval of video resources.
• Analyzed viewer engagement metrics to inform future content strategies and editing approaches for increased reach.