Results-driven Assistant Manager with expertise in employee supervision, strategic planning, and customer service. Proven ability to enhance store operations and ensure compliance with company policies, driving team success and customer satisfaction.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Kelley's Deli & Convenience store
Pampa
07.2020 - Current
Supervised daily operations including scheduling shifts, assigning duties.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Collaborated with management on developing strategic plans for achieving business goals.
Ensured compliance with safety regulations and company policies.
Collaborated with team members to enhance store presentation and organization.
Managed customer service inquiries and complaints in a timely manner.
Monitored cash handling procedures to ensure accuracy and security in transactions.