Natalia Salazar

High Rise Luxury Building total of units 250

• Responsible for resident account delinquency in compliance with the company's guidelines and procedures.
• Daily Activity reports to the ownership group.
• Collections/deposit of rent including monthly audits.
• Processing of legal files.
• End-month reporting and legal processing of files.
• Accounts payable and budget analysis.
• Maintenance operations and key communication with residents and staff.
• Make ready board and work order record keeping.
• Used industry expertise, customer service skills, and analytical nature to resolve customer concerns and promote loyalty.
• Set aggressive targets for employees to drive company success and strengthen motivation.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

High Rise Building total of units 349

Responsible for resident accounts delinquency in compliance with the company's guidelines and procedures. Collections/deposits of rents and experience tracking and processing renewal files.

• Assist the Community Manager in managing the daily operations of the community
• Oversee lease agreements and ensure timely rent collection
• Conduct regular property inspections and address any maintenance or safety concerns
• Create and maintain resident records and files
• Communicate with residents to address any concerns or complaints
• Assist in the planning and execution of community events and resident activities
• Coordinate with vendors and contractors for repairs and maintenance
• Conduct market research to analyze rental rates and make recommendations for rent increases
• Assist in the preparation of monthly financial reports and budgets
• Handle move-in and move-out processes, including apartment inspections and security deposit refunds
• Utilize property management software to track and manage resident information and maintenance requests
• Make Ready Board and Final Account Statements
• Maintain a positive relationship with residents and provided excellent customer service.
• Assist in the screening and approval process for potential new residents

Managing manufacturing general operations and production reporting.

Oversees All aspects of the production team, performance, and logistics.

• Identified issues, analyzed information and provided solutions to problems.
• Developed strong organizational and communication skills through coursework and volunteer activities.
• Managed time efficiently in order to complete all tasks within deadlines.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Developed strong communication and organizational skills through working on group projects.
• Excellent communication skills, both verbal and written.

Garden Style community with 247 units. Responsible for all aspects of the leasing process, weekly marketing analysis and reporting, maintaining occupancy rates above 98%, and providing excellent customer service.

• Collected, completed, and processed lease applications.
• Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
• Monitored performance of individual leasing agents and coached on successful strategies.
• Managed daily and weekly marketing and leasing plans.