Outgoing individual with high level of integrity and strong work ethic. I am a dedicated professional with a strong background in providing evidence-based counseling services to individuals, couples and families. Skilled in developing treatment plans, conducting assessments and documenting progress. Committed to advocating for drug and alcohol clients.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Clinical Director
A Better Today Inc.
06.2023 - 12.2023
Coached and trained newly hired employees so that each understood job responsibilities and requirements of positions.
Developed and adjusted work schedules for staff.
Represented organization at all community events, answering questions, providing details and giving informative presentations.
Interviewed and hired highly talented individuals bringing great skills and passion to daily jobs.
Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
Clinical Supervisor
Pinnacle Treatment Centers
04.2020 - 06.2023
Lead and directed team of 15 clinical personnel and support staff.
Responded to crisis situations with calm and professional approach to optimize support.
Monitored, analyzed, and corrected staff performance and worked with nurse manager to raise standards of practice.
Developed and adjusted work schedules for [Type] staff.
Provided in house trainings to all staff
Provided monthly supervision with counselors
Intake Specialist
Pyramid Healthcare, Inc.
08.2019 - 04.2020
Answered phone calls and provided new clients with required paperwork to initiate service.
Completed intake assessment forms and filed clients' charts.
Collected, verified, recorded and processed client demographics, insurance payments, and referral information.
Assessed clients' needs and determined eligibility for intake services.
Explained eligibility requirements, application details, payment methods, and applicants' legal rights during intake assessment.
Counselor
Wyoming Valley Drugs And Alcohol
03.2018 - 07.2019
Maintained confidentiality of records relating to clients' treatment.
Guided clients in developing skills and strategies for dealing with problems.
Offered guidance and advice to help cultivate self-esteem and community involvement.
Implemented and developed core counseling programs to meet each individual's specific and varying needs.
Engaged clients in conversation to determine feelings and apprehensions.
Developed individualized counseling plans for clients to incorporate short-term and long-term goals.
Implemented evidence-based therapeutic interventions to promote positive behavior change.
Facilitated weekly group sessions to encourage self-reflection and problem-solving.
Counselor
Pinnacle Treatment Centers
08.2016 - 02.2018
Maintained confidentiality of records relating to clients' treatment.
Guided clients in developing skills and strategies for dealing with problems.
Offered guidance and advice to help cultivate self-esteem and community involvement.
Implemented and developed core counseling programs to meet each individual's specific and varying needs.
Engaged clients in conversation to determine feelings and apprehensions.
Developed individualized counseling plans for clients to incorporate short-term and long-term goals.
Implemented evidence-based therapeutic interventions to promote positive behavior change.
Education
MBA - Business
Wilkes University
Wilkes-barre, PA
05.2026
Bachelor of Arts - Criminology, Psychology, And Sociology
Wilkes University
Wilkes-barre, PA
05.2016
Skills
Resolving Operational Issues
Unit Supervision
Team Meeting Management
Records Management
Staff Development
Case Management
Patient Records Administration
Clinical Supervision
Managing Patient Cases
Employee Performance Evaluations
Clinical Quality Improvement
Training and Onboarding
Certification
Certified CPR, October 2023- October 2025
Clinical Supervision Training- December 2021
All State Required DDAP Trainings
Timeline
Clinical Director
A Better Today Inc.
06.2023 - 12.2023
Clinical Supervisor
Pinnacle Treatment Centers
04.2020 - 06.2023
Intake Specialist
Pyramid Healthcare, Inc.
08.2019 - 04.2020
Counselor
Wyoming Valley Drugs And Alcohol
03.2018 - 07.2019
Counselor
Pinnacle Treatment Centers
08.2016 - 02.2018
MBA - Business
Wilkes University
Bachelor of Arts - Criminology, Psychology, And Sociology