Cory Pietrzyk
Zephyrhills
Summary
Established a solid foundation in business through four years of academic study in Business Management at Saint Leo University and Niagara University. Gained hands-on experience in customer service, operations, strategic planning, and marketing through professional roles and academic projects. Proven business capabilities highlighted by strong leadership skills and a strategic mindset, complemented by practical experience and relevant coursework. Committed to leveraging a diverse skill set to drive organizational success and enhance customer satisfaction.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Squeeky’s Car Wash
Dade City, FL
10.2023 - Current
- Oversaw store operations as key holder, managing opening and closing procedures.
- Managed incoming call operations, delivering accurate information to address customer inquiries.
- Facilitated training sessions for new staff on policies, procedures, and best practices to enhance customer service excellence.
- Oversaw daily staff operations to drive alignment with company objectives and enhance performance outcomes.
- Greeted customers upon arrival and addressed service-related inquiries and concerns.
- Executed cash and credit card transaction processing with precision and efficiency.
- Executed cash drawer reconciliation at shift's end to verify transaction accuracy.
- Generated and reviewed office reports; counted and balanced cash collected from the XPT (express pay terminal).
- Executed daily cash deposit preparation and submission in strict adherence to company procedures.
- Conducted thorough audits and reviews of daily financial reports to ensure accuracy and consistency of all figures.
Car Wash Attendant
Top Edge Car Wash
Wesley Chapel, FL
01.2023 - 05.2023
- Executed replacement of wash chemicals and soaps to enhance operational efficiency.
- Executed closure of car wash operations, ensuring all equipment was properly shut down and secured for next day readiness.
- Welcomed customers upon arrival and addressed inquiries regarding service options.
- Executed accurate processing of customer payments through cash and credit card systems.
- Managed inventory of car wash supplies, ensuring timely restocking of towels, air fresheners, and cleaning products.
- Oversaw and ensured accuracy in cash drawer balances at shift start and end.
Car Wash Attendant
Mister Car Wash
Wesley Chapel, FL
09.2022 - 01.2023
- Directed customers into car wash tunnel, ensuring proper vehicle alignment and efficient service flow.
- Executed cash drawer counting and balancing at shift start and end to ensure transaction accuracy.
- Ensured cleanliness and professionalism of facility's interior and exterior environments.
- Advised customers on suitable services and executed payment processing with efficiency.
- Executed routine cleaning tasks, including trash removal, sweeping, and mopping, to uphold sanitation standards.
Education
Bachelor of Science - Business
Niagara University
05-2022
Associates of Applied Science - Business
Niagara University
05-2022
Skills
- Customer service
- Money handling
- Decision-making
- Time management
- Customer relations
- Team motivation
- Staff training and development
- Goal setting
- Workload management
- Operations management
- Sales strategies
- Strategic planning
Training
- Boy Scouts of America
- Eagle Scout
- 11/2017
Timeline
Assistant Manager
Squeeky’s Car Wash
10.2023 - Current
Car Wash Attendant
Top Edge Car Wash
01.2023 - 05.2023
Car Wash Attendant
Mister Car Wash
09.2022 - 01.2023
Bachelor of Science - Business
Niagara University
Associates of Applied Science - Business
Niagara University