Cosette Alvarez
Northridge,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Bilingual in English and Spanish
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Associate
Northridge Suit Outlet
Northridge, CA
05.2024 - Current
- Organize racks and shelves to maintain store visual appeal
- Handle cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Build relationships with customers to encourage repeat business.
- Manage returns, exchanges and refunds in accordance with store policy.
- Answer customer questions about sizing, accessories, and merchandise care.
- Collaborate with team members to improve overall store performance, sharing best practices, and offering support as needed.
Team Member
Lolli And Pops
Northridge, CA
12.2023 - 05.2024
- Operated register to process payments and collect cash payment for order totals
- Developed strong customer service and product knowledge skills to enhance individual and team performance
- Inspected and sampled completed products to evaluate production quality
- Expertly organize and arrange visually appealing candy displays, utilizing creative design skills to enhance product visibility and optimize customer engagement in the candy shop environment
Team Member
Yogurtland
Canoga Park, CA
12.2023 - 05.2024
- Keep work areas clean, organized, and safe to promote efficiency and team safety
- Greet customers at counter to fulfill requests and answer questions
- Keep register accurate through correct billing and payment processing
- Make food according to standard recipes with requested changes for customer satisfaction
- Keep supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
Back of House Team Member
Chick-fil-A
Northridge, CA
11.2023 - 12.2023
- Performed daily cleaning and maintenance tasks to keep kitchen clean and organized
- Coordinated with kitchen staff, working hard to stay ahead of demand and exceed customer expectations
- Maintained and sanitized service stations, prep areas, and countertops
- Prepared food and drinks while following safe food handling procedures
- Checked use by dates on food and beverage stock and maintained record of wasted items.
Sales Associate
Salvation Army
Costa Mesa, CA
05.2023 - 08.2023
- Provided personalized assistance to customers and addressing inquiries
- Product knowledge
- Contributed to visual merchandising efforts by arranging displays
- Cash handling
- Team Collaboration
Assistant Manager
Orange Coast College Film Department
Costa Mesa, CA
10.2022 - 05.2023
- Managing Inventory
- Maintained files, records and chronologies of entry activities
- Answering questions about products, making recommendations, providing excellent customer service
- Staff Supervision
- Store Operations
- Resolving Issues
- Equipment Maintenance and Administrative Tasks
Education
Associate of Arts - Film And Television
Orange Coast College
Costa Mesa, CA05.2023
Associate of Science - Film And Television
Orange Coast College
Costa Mesa, CA05.2023
High School Diploma -
Excel High School
Plymouth, MN04.2021
Skills
- Data Entry
- Store Operations
- Proficient In Fast and Accurate Typing
- Organized
- Responsible
- Payment Processing
- Inventory Control
- Great Leadership skills
- Quick learner
Certification
- Food Handlers
- Sexual Harassment and Abusive Conduct Prevention Training
Timeline
Sales Associate
Northridge Suit Outlet
05.2024 - Current
Team Member
Lolli And Pops
12.2023 - 05.2024
Team Member
Yogurtland
12.2023 - 05.2024
Back of House Team Member
Chick-fil-A
11.2023 - 12.2023
Sales Associate
Salvation Army
05.2023 - 08.2023
Assistant Manager
Orange Coast College Film Department
10.2022 - 05.2023
Associate of Arts - Film And Television
Orange Coast College
Associate of Science - Film And Television
Orange Coast College
High School Diploma -
Excel High School