Cosette Benoit
Colchester,CT
Summary
Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions.
Overview
8
8
years of professional experience
Work History
Server
Colchester Family Pizza
09.2021 - Current
- Demonstrated strong multitasking and time management skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with coworkers during busy shifts for efficient workflow and excellent guest experiences.
Beauty Sales Advisor
Ulta Beauty
04.2021 - 03.2022
- Enhanced customer satisfaction by addressing personal concerns and providing product recommendations.
- Collaborated with team members to achieve monthly sales targets.
- Provided exceptional customer service by responding promptly to inquiries via phone while maintaining a friendly demeanor throughout interactions.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed efficient cash register operations.
- Organized store displays for maximum visual appeal, driving customer interest and boosting sales.
Shift Leader
Adams Hometown Market
05.2016 - 04.2021
- Enhanced customer satisfaction by courteous service and handled and resolving issues and conflicts.
- Supervised and assisted employees when needed.
- Trained new employees and delegated daily tasks and responsibilities and assisted in creating shift schedules.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Education
Bachelor of Arts - English
Central Connecticut State University
New Britain, CT12.2024
Skills
- Strong Work Ethic
- Workload Management
- Customer Service
- Critical Thinking
- Attention to Detail
- Verbal and written communication
- Time Management
- Computer Skills
Timeline
Server
Colchester Family Pizza
09.2021 - Current
Beauty Sales Advisor
Ulta Beauty
04.2021 - 03.2022
Shift Leader
Adams Hometown Market
05.2016 - 04.2021
Bachelor of Arts - English
Central Connecticut State University