Cosme Yanez Carranza
Phoenix,AZ
Summary
Dynamic Food and Beverage Manager with proven success at In N Out Burger, excelling in cost control and team leadership. Enhanced service efficiency through targeted training programs, resulting in improved customer satisfaction and loyalty. Expert in inventory management and problem-solving, fostering a safe and welcoming dining environment.
Overview
4
4
years of professional experience
Work History
Food and Beverage Manager
In N Out Burger
Phoenix, AZ
04.2021 - Current
- Managed inventory effectively, reducing waste and optimizing stock levels.
- Developed staff training programs to enhance service skills and increase overall efficiency.
- Resolved customer complaints involving food or beverage quality and service.
- Maintained a clean, safe, and welcoming environment for patrons, adhering to strict health code regulations.
- Conducted regular performance evaluations for team members, providing constructive feedback and opportunities for growth.
- Resolved customer concerns promptly and professionally, ensuring repeat business and positive word-of-mouth referrals.
Education
Diploma - General Education
Paradise Valley Highschool
Phoenix, AZ05.2023
Skills
- Food and beverage operations
- Cost control
- Labor management
- Allergy management
- Training and onboarding
- Operations management
- Team leadership
- Staff supervision
- Problem-solving
- Supply ordering and management
- Detail Oriented
Timeline
Food and Beverage Manager
In N Out Burger
04.2021 - Current
Diploma - General Education
Paradise Valley Highschool