Hi, I’m
Chase Lovato
Las Vegas,NV
Summary
Dynamic individual with hands-on experience in the Casino Industry and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals through resilient leadership and quality control.
Overview
8
years of professional experience
Work History
Buca Di Beppo
Banquets Food Service Waiter
2022.05 - Current (2 years & 4 months)
Job overview
- Showcased flexibility in adapting to last-minute changes and remaining poised under pressure during high-stress events.
- Received numerous accolades from event hosts for outstanding service, contributing to repeat business opportunities.
- Maintained high levels of customer satisfaction by promptly addressing concerns and resolving issues.
- Streamlined operations by anticipating needs of event organizers throughout planning process.
Tuscany Gardens Italian Steakhouse
Fine Dining Waiter
2021.03 - 2021.12 (9 months)
Job overview
- Created positive first impressions to build loyalty in return guests.
- Promoted clean, safe and neat environment for guests.
- Checked identification for minimum age for sale of alcoholic beverages.
Cosmopolitan Of Las Vegas
Lead Security Officer
2020.07 - 2021.03 (8 months)
Job overview
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Smoked Burgers And BBQ
Server
2019.08 - 2020.03 (7 months)
Job overview
- Cultivated warm relationships with regular customers.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
Hexx Kitchen + Grill
Training Busser
2018.12 - 2019.07 (7 months)
Job overview
- Improved customer satisfaction rates by answering customers' questions and resolving issues.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
Caesars Entertainment, Planet HollyWood
Security Officer
2017.10 - 2018.09 (11 months)
Job overview
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Preformed alongside LVMPD Officers as Liaison Officer
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
Global Security Concepts
Patrol Officer
2017.02 - 2017.10 (8 months)
Job overview
- Investigated incidents and crimes, collected evidence and recorded witness statements.
- Patrolled designated areas in patrol vehicle and on foot to identify security and safety issues.
- Backed up patrol officers during difficult stops or to answer complex questions.
Education
Veterans Tribute Career Technical Academy , Las Vegas, NV
No Degree
06.2012
University Overview
- Professional studies in Criminal Justice
- Member of AP Honor Archer Club
- Awarded Exceptional Attendance
Silverado High School , Las Vegas, NV
High School Diploma
06.2014
University Overview
- Elected Varsity Captain of Track and Field Long Distance Runner
- Member of Varsity Cross Country
- Member of Varsity Wrestling
Skills
- Cosmopolitan Report Writing/Dispatch Academy Certified
- First Aid Training/ Red Cross CPR Certified
- Upbeat and Positive Personality
- Building Customer Trust and Loyalty
- De-Escalation Techniques
- Caesar's C.O.D.E.S.'s Academy Trained for Baton and Mace use
Certification
- Anti-Money Laundering Analyst Training - 2020
- Crisis Response Training - 2020
- Report Generation Certification - 2020
- Gaming Control Board License - 2020
- Techniques of Alcohol Management TAM License - 2021-2025
- Food Handler Safety Training License - 2021-2025
Accomplishments
- Collaborated with L.V.M.P.D. on operations such as V.I.C.E, and Project SafeHall for the Las Vegas Strip
- Documented and resolved Battery with a Deadly Weapon on an Safety Officer which led to the successful apprehension and arrest of the suspect
- Ranked #1 Wine Sales for Tuscany Gardens for 6 months in a row
- Achieved most Decorated Salesman at Buca for 2022
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Banquets Food Service Waiter
Buca Di Beppo
2022.05 - Current (2 years & 4 months)
Fine Dining Waiter
Tuscany Gardens Italian Steakhouse
2021.03 - 2021.12 (9 months)
Lead Security Officer
Cosmopolitan Of Las Vegas
2020.07 - 2021.03 (8 months)
Server
Smoked Burgers And BBQ
2019.08 - 2020.03 (7 months)
Training Busser
Hexx Kitchen + Grill
2018.12 - 2019.07 (7 months)
Security Officer
Caesars Entertainment, Planet HollyWood
2017.10 - 2018.09 (11 months)
Patrol Officer
Global Security Concepts
2017.02 - 2017.10 (8 months)
Veterans Tribute Career Technical Academy
No Degree
Silverado High School
High School Diploma
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