Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Work Availability
Timeline
Hi, I’m

Chase Lovato

Las Vegas,NV
Chase Lovato

Summary

Dynamic individual with hands-on experience in the Casino Industry and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals through resilient leadership and quality control.

Overview

10
years of professional experience

Work History

WolfGangPuck Caráma

Fine Dining Server
10.2024 - Current

Job overview

  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Maintained a polished appearance, contributing to the upscale ambiance desired by patrons.
  • Assisted in maintaining inventory levels, ensuring adequate stock for optimal restaurant operations.
  • Trained new servers on fine dining etiquette and company standards, improving overall team performance.

Buca Di Beppo

Banquets Server
05.2022 - 10.2024

Job overview

  • Showcased flexibility in adapting to last-minute changes and remaining poised under pressure during high-stress events.
  • Received numerous accolades from event hosts for outstanding service, contributing to repeat business opportunities.
  • Maintained high levels of customer satisfaction by promptly addressing concerns and resolving issues.
  • Streamlined operations by anticipating needs of event organizers throughout planning process.

Tuscany Gardens Italian Steakhouse

Fine Dining Server
03.2021 - 12.2021

Job overview

  • Created positive first impressions to build loyalty in return guests.
  • Promoted clean, safe and neat environment for guests.
  • Checked identification for minimum age for sale of alcoholic beverages.

Cosmopolitan Of Las Vegas

Lead Security Officer
07.2020 - 03.2021

Job overview

  • Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.

Smoked Burgers And BBQ

Server
08.2019 - 03.2020

Job overview

  • Cultivated warm relationships with regular customers.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.

Hexx Kitchen + Grill

Training Busser
12.2018 - 07.2019

Job overview

  • Improved customer satisfaction rates by answering customers' questions and resolving issues.
  • Developed excellent relationships with managers and fellow team members to support team success and positive work environment.

Caesars Entertainment, Planet HollyWood

Security Officer
10.2017 - 09.2018

Job overview

  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Preformed alongside LVMPD Officers as Liaison Officer
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.

Global Security Concepts

Patrol Officer
02.2017 - 10.2017

Job overview

  • Investigated incidents and crimes, collected evidence and recorded witness statements.
  • Patrolled designated areas in patrol vehicle and on foot to identify security and safety issues.
  • Backed up patrol officers during difficult stops or to answer complex questions.

Education

Veterans Tribute Career Technical Academy
Las Vegas, NV

No Degree
06.2012

University Overview

  • Professional studies in Criminal Justice
  • Member of AP Honor Archer Club
  • Awarded Exceptional Attendance

Silverado High School
Las Vegas, NV

High School Diploma
06.2014

University Overview

  • Elected Varsity Captain of Track and Field Long Distance Runner
  • Member of Varsity Cross Country
  • Member of Varsity Wrestling

Skills

  • Cosmopolitan Report Writing/Dispatch Academy Certified
  • First Aid Training/ Red Cross CPR Certified
  • Upbeat and Positive Personality
  • Building Customer Trust and Loyalty
  • De-Escalation Techniques
  • Caesar's CODES's Academy Trained for Baton and Mace use

Certification

  • Anti-Money Laundering Analyst Training - 2020
  • Crisis Response Training - 2020
  • Report Generation Certification - 2020
  • Gaming Control Board License - 2020
  • Techniques of Alcohol Management TAM License - 2021-2025
  • Food Handler Safety Training License - 2021-2025

Accomplishments

  • Collaborated with L.V.M.P.D. on operations such as V.I.C.E, and Project SafeHall for the Las Vegas Strip
  • Documented and resolved Battery with a Deadly Weapon on an Safety Officer which led to the successful apprehension and arrest of the suspect
  • Ranked #1 Wine Sales for Tuscany Gardens for 6 months in a row
  • Achieved most Decorated Salesman at Buca for 2022
Availability
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thursday
friday
saturday
sunday
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afternoon
evening
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Timeline

Fine Dining Server

WolfGangPuck Caráma
10.2024 - Current

Banquets Server

Buca Di Beppo
05.2022 - 10.2024

Fine Dining Server

Tuscany Gardens Italian Steakhouse
03.2021 - 12.2021

Lead Security Officer

Cosmopolitan Of Las Vegas
07.2020 - 03.2021

Server

Smoked Burgers And BBQ
08.2019 - 03.2020

Training Busser

Hexx Kitchen + Grill
12.2018 - 07.2019

Security Officer

Caesars Entertainment, Planet HollyWood
10.2017 - 09.2018

Patrol Officer

Global Security Concepts
02.2017 - 10.2017

Veterans Tribute Career Technical Academy

No Degree

Silverado High School

High School Diploma

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Chase Lovato