Cote Hower
Ankeny,IA
Summary
Results-driven Retail Manager with 15 years of experience. Proven track record of promoting the most trainees in Tradehome's 100-year history. Goal-oriented manager with distinguished experience climbing the corporate ladder.
Overview
15
15
years of professional experience
Work History
Store Manager and District Manager
Tradehome Shoes Inc.
03.2018 - 11.2023
- Hired, trained and promoted 7 trainees to store managers
- District Manger to 17 stores in region.
- Conducted By-Weekly inventory for all stores in Territory.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Developed successful employee retention plan, reducing staff turnover rates significantly.
- Managed daily operations to ensure smooth functioning of store, maintaining clean, safe environment for customers and employees.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
Store Manager and District Manager
Tradehome Shoe Stores Inc
04.2013 - 03.2018
- Successfully managed $1 million dollar store
- Oversaw multiple locations and improved overall performance.
- Hired, trained and promoted 5 trainees to store managers
- Achieved 5 figure sales bonuses each year
- Received companies highest sales award for 2015-2016.
Store Manager
Tradehome Shoe Stores Inc
05.2012 - 04.2013
- Showed $150,000 sales gain within 11 months increasing store volume from $750,000 to $900,000.
- Produced highest sales volume in stores history
- Hired, trained and promoted 3 trainees to store managers.
Store Manager
Tradehome Shoe Stores Inc
03.2011 - 05.2012
- Increased stores volume by 25% in 14 months ($575,000 to $720,000)
- Established multiple recruiting contacts at Colorado State University
- Had most successful sales year since 2004.
Store Manager
Tradehome Shoe Stores Inc
10.2010 - 03.2011
- Showed 10% sales gain in 5 months.
- Beat 5 out of 6 months in store manager role
- Recruited and hired entire sales crew.
Assistant Manager
Tradehome Shoe Stores Inc
01.2009 - 10.2010
- Promoted from Sales Associate to team leader
- Hired and trained my replacement.
Education
High School Diploma -
Concordia High School
Concordia, KS05.2006
Skills
- Revenue Generation
- Payroll Management
- Competitor Monitoring
- Project Management
- Report Generation
- Employee Training
- Shift Scheduling
- Talent Recruitment
- Team Development
- Store Merchandising
- Operations Management
- Inventory Control
Timeline
Store Manager and District Manager
Tradehome Shoes Inc.
03.2018 - 11.2023
Store Manager and District Manager
Tradehome Shoe Stores Inc
04.2013 - 03.2018
Store Manager
Tradehome Shoe Stores Inc
05.2012 - 04.2013
Store Manager
Tradehome Shoe Stores Inc
03.2011 - 05.2012
Store Manager
Tradehome Shoe Stores Inc
10.2010 - 03.2011
Assistant Manager
Tradehome Shoe Stores Inc
01.2009 - 10.2010
High School Diploma -
Concordia High School
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