Cote Hower
Ankeny,IA
Summary
Results-driven Retail Manager with 15 years of experience. Proven track record of promoting the most trainees in Tradehome's 100-year history. Goal-oriented manager with distinguished experience climbing the corporate ladder.
Overview
15
15
years of professional experience
Work History
Store Manager and District Manager
Tradehome Shoes Inc.
West Des Moines, IA
03.2018 - 11.2023
- Hired, trained and promoted 7 trainees to store managers
- District Manger to 17 stores in region.
- Conducted By-Weekly inventory for all stores in Territory.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Developed successful employee retention plan, reducing staff turnover rates significantly.
- Managed daily operations to ensure smooth functioning of store, maintaining clean, safe environment for customers and employees.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
Store Manager and District Manager
Tradehome Shoe Stores Inc
Fort Wayne, In
04.2013 - 03.2018
- Successfully managed $1 million dollar store
- Oversaw multiple locations and improved overall performance.
- Hired, trained and promoted 5 trainees to store managers
- Achieved 5 figure sales bonuses each year
- Received companies highest sales award for 2015-2016.
Store Manager
Tradehome Shoe Stores Inc
Burnsville, MN
05.2012 - 04.2013
- Showed $150,000 sales gain within 11 months increasing store volume from $750,000 to $900,000.
- Produced highest sales volume in stores history
- Hired, trained and promoted 3 trainees to store managers.
Store Manager
Tradehome Shoe Stores Inc
Fort Collins, CO
03.2011 - 05.2012
- Increased stores volume by 25% in 14 months ($575,000 to $720,000)
- Established multiple recruiting contacts at Colorado State University
- Had most successful sales year since 2004.
Store Manager
Tradehome Shoe Stores Inc
Rogers, AR
10.2010 - 03.2011
- Showed 10% sales gain in 5 months.
- Beat 5 out of 6 months in store manager role
- Recruited and hired entire sales crew.
Assistant Manager
Tradehome Shoe Stores Inc
Wichita, KS
01.2009 - 10.2010
- Promoted from Sales Associate to team leader
- Hired and trained my replacement.
Education
High School Diploma -
Concordia High School
Concordia, KS05.2006
Skills
- Revenue Generation
- Payroll Management
- Competitor Monitoring
- Project Management
- Report Generation
- Employee Training
- Shift Scheduling
- Talent Recruitment
- Team Development
- Store Merchandising
- Operations Management
- Inventory Control
Timeline
Store Manager and District Manager
Tradehome Shoes Inc.
03.2018 - 11.2023
Store Manager and District Manager
Tradehome Shoe Stores Inc
04.2013 - 03.2018
Store Manager
Tradehome Shoe Stores Inc
05.2012 - 04.2013
Store Manager
Tradehome Shoe Stores Inc
03.2011 - 05.2012
Store Manager
Tradehome Shoe Stores Inc
10.2010 - 03.2011
Assistant Manager
Tradehome Shoe Stores Inc
01.2009 - 10.2010
High School Diploma -
Concordia High School