Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Affiliations
Timeline
Generic

Couan Nichols

Perris,CA

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed Bus Driver relays schedule and route information to keep passengers informed of changes or delays. Dedicated to safety and passenger satisfaction, illustrated through positive feedback and excellent driving record. Properly reports incidents, accidents and mechanical concerns. Qualified professional driver aiming to contribute value in professional role. Highly skilled in safely operating transit vehicles while maintaining timeliness and passenger satisfaction. Strong foundation of expertise in local traffic and dot regulations.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Coach Operator

Orange County Transit
Orange
07.2012 - 09.2014
  • Conducted pre-trip inspections of assigned vehicle to ensure safety and compliance with regulations.
  • Transported passengers on predetermined routes while obeying traffic regulations.
  • Drove established routes and maintained knowledge of streets and stops to deliver positive passenger experiences.
  • Operated bus professionally and interacted with passengers to foster pleasant rides.
  • Helped elderly and disabled passengers board and exit bus.
  • Assisted elderly or disabled individuals by helping on and off bus, seating properly and carrying baggage.
  • Parked vehicles at loading areas to board passengers.
  • Assisted passengers in loading wheelchairs or other mobility aids.
  • Upheld strict DOT reporting records for trips, vehicles and notable incidents.
  • Drove vehicles over routes or to destinations, complying with traffic regulations to provide smooth and safe rides for passengers.
  • Communicated effectively with dispatch personnel regarding route changes or delays due to traffic issues or weather conditions.
  • Inspected interior of vehicle at end of shift for cleanliness and neatness.
  • Provided courteous and safe transportation for passengers to their destination.
  • Complied with all company policies and regulations regarding safety standards.

Transit Bus Driver

Southland Transit
Perris, CA
09.2006 - 06.2012
  • Effectively communicated with passengers, delivering timely and accurate information on routes and schedules.
  • Ensured safety of passengers by adhering to all applicable rules and regulations, including proper use of seatbelts.
  • Operated transportation assistance equipment to provide support for riders with disabilities.
  • Studied and adhered to regulations, policies, and procedures for efficient and safe bus operation as well as passenger transportation.
  • Completed accident and incident reports accurately and legibly at end of scheduled shifts.
  • Demonstrated expertise in driving established routes, ensuring efficient and smooth transportation for passengers.
  • Maintained regular communication with dispatchers to exchange information on locations, routes, and traffic conditions.
  • Informed supervisors promptly about important incidents including major accidents, emergencies and potentially suspicious events.
  • Performed pre-trip inspections of bus and reported any mechanical problems to supervisor.
  • Monitored traffic conditions along assigned route to adjust schedule as needed for timely arrival at stops.
  • Assisted disabled passengers in boarding the bus safely via lift or ramp when necessary.
  • Assisted elderly or disabled individuals by helping on and off bus, seating properly and carrying baggage.

Education

High School Diploma -

Santiago Canyon College
Orange, CA
07-2024

Skills

  • Clean Driving Record
  • Route Planning
  • Air Brake Certification
  • DOT standards
  • Passenger Safety
  • Pre-Trip Inspections
  • DOT Regulations
  • Map Reading
  • Local street knowledge
  • Safety-focused
  • Safety practices

Accomplishments

I am still attending school to archive my High School Diploma

Certification

  • I do have my Class B License, with my passenger endorsement and air brake certification's with my medical card that is still up to date

Affiliations

One such twist in my own life came when I made the decision to step back from my career as a bus driver in order to care for a loved one who could no longer care for himself. This decision was not an easy one, but it was one that I made with a sense of duty and love for my family member. Taking on the role of a caregiver has taught me the importance of patience, compassion, and selflessness. I have had to learn how to navigate the complexities of healthcare, manage medications, and provide emotional support to someone who is facing their own struggles. Through this experience, I have gained a newfound appreciation for the work that nurses do on a daily basis.

Timeline

Coach Operator

Orange County Transit
07.2012 - 09.2014

Transit Bus Driver

Southland Transit
09.2006 - 06.2012

High School Diploma -

Santiago Canyon College

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Couan Nichols