Coumba Cisse
Collegeville,PA
Summary
I am a compassionate and dedicated healthcare professional with a genuine passion for patient care. My diverse experience—from assisting in medical exams and managing patient interactions to dispensing medications and navigating healthcare systems—has honed my ability to connect with patients, provide thoughtful support, and handle clinical and administrative tasks with efficiency. My background in psychology enriches my understanding of human behavior, enhancing my ability to offer empathetic, patient-centered care. I am excited to bring my skills and enthusiasm to a Physician Assistant role, where I can make a meaningful impact in patients’ lives and contribute to their well-being.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Assistant
Patient First Urgent Care Center
06.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Assisted with patient exams, including taking vital signs, conducting COVID and strep tests, and performing EKGs.
- Supported physicians and PAs by preparing patients for visits and documenting medical histories.
- Demonstrated strong interpersonal skills and compassion in patient interactions.
Patient Service Representative
Patient First Urgent Care
02.2023 - Current
- Registered patients upon arrival, providing emotional support and ensuring a welcoming environment.
- Managed health insurance processes and provided assistance with coverage-related inquiries.
- Ensured patient mobility and comfort by providing wheelchairs and other necessary accommodations.
- Worked closely with medical staff to ensure accurate and efficient patient care.
Pharmacy Technician
Rite Aid Pharmacy
09.2021 - Current
- Filled prescriptions and answered questions about medications through knowledge and research.
- Assisted the pharmacist with inventory management, enhancing understanding of medications and their uses.
- Contacted patients to inquire about prescription refills and ensured timely medication management.
- Provided support to patients with medication-related inquiries and clarified instructions for proper use.
Language Instructor
CEC
06.2018 - 08.2021
- Taught English to students aged 12-16, developing and delivering engaging lessons throughout the summer.
- Created a positive, non-judgmental learning environment that encouraged students to participate confidently.
- Fostered a supportive atmosphere where even other counselors joined sessions to learn alongside students.
- Enhanced teaching and leadership skills through hands-on experience and interaction with diverse groups of students.
Education
Bachelor of Science - Psychology
West Chester University
West Chester12.2024
Skills
- Patient Care And Communication
- Customer Service
- Medical terminology knowledge
- Cultural Competence
- Clinical Skills
- Medication Management
- Technical Proficiency
- Research and Knowledge Application
Certification
- CPR/AED Certification
Additional Information
- Background in psychology with a focus on human behavior and mental health
- Experienced in working with diverse populations and addressing healthcare disparities
- Fun Fact: Former hip-hop dancer of 5 years
Languages
English
Native or Bilingual
French
Native or Bilingual
Wolof
Full Professional
Timeline
Medical Assistant
Patient First Urgent Care Center
06.2024 - Current
Patient Service Representative
Patient First Urgent Care
02.2023 - Current
Pharmacy Technician
Rite Aid Pharmacy
09.2021 - Current
Language Instructor
CEC
06.2018 - 08.2021
Bachelor of Science - Psychology
West Chester University
- CPR/AED Certification
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