Cour De' Walston
Columbia,SC
Summary
Communicative customer service staff motivated to maintain customer satisfaction and contribute to company success. Offers skill with CRM systems paired with being a strong presenter and communicator.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Customer Service Staff
Publix Super Markets Inc
Lakeland, FL
08.2022 - Current
- Completed large money service transactions including money transfers, money orders, check cashing, and gift card orders
- Responsible for closing out all daily sale; managed cash stock and inventory balance accurately
- Provided weekly monetary reports and records for store managers
- Facilitated new hire training
- Coached underperformance through audit process
- Led point of sale for customer service; resolved all customer complaints
Cashier
Publix Super Markets Inc
Lakeland, FL
01.2021 - 08.2022
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Front Service Clerk
Publix Super Markets Inc
Lakeland, FL
05.2018 - 01.2021
- Stacked items in bags to maximize space and prevent breakage.
- Provided excellent customer service by answering questions about products and services.
- Greeted customers entering the store with a friendly attitude.
Education
Bachelor of Arts in Mass Communications And Business Administration -
University of South Carolina - Columbia
05.2026
Skills
- Microsoft Excel, PowerPoint, and Word
- CRM Software
- Scheduling
- Data Entry
- Product Knowledge
Certification
HR Management Certification,
ECD 02/29/2024
Languages
Sign Language
Professional
Volunteering
- Publix Serves: I volunteer and help put together service projects
- Relay for life, and Sweet Carolina
Timeline
Customer Service Staff
Publix Super Markets Inc
08.2022 - Current
Cashier
Publix Super Markets Inc
01.2021 - 08.2022
Front Service Clerk
Publix Super Markets Inc
05.2018 - 01.2021
Bachelor of Arts in Mass Communications And Business Administration -
University of South Carolina - Columbia
Similar Profiles
Halle SummersHalle Summers
Front Service Clerk at Publix Super Markets IncFront Service Clerk at Publix Super Markets Inc
Angelie Colon-centenoAngelie Colon-centeno
Customer Service Office Staff Member at PUBLIX SUPER MARKETS INCCustomer Service Office Staff Member at PUBLIX SUPER MARKETS INC
Brandy HutchingsBrandy Hutchings
Assistant Grocery Manager at Publix Super Markets IncAssistant Grocery Manager at Publix Super Markets Inc
Jennfer CraddockJennfer Craddock
Customer Service Officer at Publix Super Markets IncCustomer Service Officer at Publix Super Markets Inc
David MaxwellDavid Maxwell
Dasher at DoorDashDasher at DoorDash