Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jacque Thomas

New Orleans,LA

Summary

Focused driver, successful at handling continuous work across localized and larger zones. Meets tight schedule demands by planning routes well and anticipating potential roadblocks. Flexes easily with changing assignments, customers and weather. Accomplished delivery professional with great people and problem-solving abilities. Maintains impeccable appearance and vehicle for fast, professional deliveries. Manages time expertly and goes above and beyond to exceed expectations. I am looking for an opportunity with a dependable company where I can utilize my skills to grow and advance my career. I am a results-focused professional with strength in leadership, communication, and multitasking. I am great at meeting tight deadlines. Outgoing and friendly with a strong desire to succeed.

Overview

13
13
years of professional experience

Work History

Medical Courier

Independant Contractor
New Orleans, LA
10.2017 - Current
  • Documented items transported, recipient information and problems.
  • Coordinated parcel delivery using strong time management skills.
  • Documented pickups and deliveries and submitted reports after shift.
  • Picked up medical specimens from local care providers for delivery to laboratory.
  • Loaded vehicles, balanced loads and secured items against loss or damage during transportation.
  • Maintained delivery vehicle with regular upkeep and basic repairs.
  • Obtained official signatures and required payments for different types of deliveries.
  • Complied with local safety and traffic laws when traveling on foot or via bicycle or vehicle.
  • Collected and distributed records between personnel and outside stakeholders.
  • Maintained adherence to stringent delivery deadlines.
  • Sorted parcels according to delivery route.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Demonstrated leadership by making improvements to work processes and helping to train others.

Medical Courier/Patient Service Representative

Louisiana State University School Of Medicine
New Orleans, LA
06.2014 - 09.2017
  • Monitored resident safety and security at residence and on outings in community.
  • Recorded participants' daily progress, noted trends and addressed negative strategies to help redirect actions and improve progress.
  • Dispensed medications and documented passes to update individual records.
  • Worked with residents to develop meal preparation and cleaning skills.
  • Planned and implemented appropriate activities to encourage residents to be social and active.
  • Completed bed, welfare and security checks on residents.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.

Medical Courier/Durable Medical Equipment Representative

Rotech Healthcare
New Orleans, LA
06.2011 - 09.2014
  • Coordinated with patients and healthcare professionals to meet patient needs.
  • Scheduled and confirmed patient appointments with patients and healthcare professionals.
  • Documented and managed patient information in computer system.
  • Checked claims for errors, corrected issues and mailed out updated documents.
  • Educated patients and families on treatments, procedures, medications, continuing care and community resources.
  • Generated reports and statements each month to review outstanding balances and identify accounts in need of collection processing.
  • Oversaw patient registrations by collecting information, verifying benefits and submitting paperwork.
  • Met with patients and family members to discuss medical procedures, medications, treatments and continuing care plans.
  • Documented pickups and deliveries and submitted reports after shift.
  • Alerted customers to weather-related pickup or delivery delays.
  • Loaded vehicles, balanced loads and secured items against loss or damage during transportation.
  • Documented items transported, recipient information and problems.
  • Maintained delivery vehicle with regular upkeep and basic repairs.
  • Obtained official signatures and required payments for different types of deliveries.
  • Complied with local safety and traffic laws when traveling on foot or via bicycle or vehicle.
  • Performed routine air and fluid checks and refueling for vehicles.
  • Maintained adherence to stringent delivery deadlines.
  • Used GPS navigation to plan routes and rerouted for unexpected delays.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.

Education

Associate of Science - Business Administration And Management

Asher College, Addison, TX
Addison, United States
10.2016

Skills

  • Clean Driving Record
  • HIPAA Compliance
  • Delivering Time-Sensitive Specimens
  • Processing Samples
  • Coordinating Efficient Routes
  • Heavy Lifting
  • Delivery and Pickup
  • Reliable and Trustworthy
  • People Skills
  • Work Ethic
  • Conflict Resolution
  • Problem Resolution
  • Organizational Skills
  • Basic Math
  • Relationship Building
  • Customer Service
  • Critical Thinking

Timeline

Medical Courier

Independant Contractor
10.2017 - Current

Medical Courier/Patient Service Representative

Louisiana State University School Of Medicine
06.2014 - 09.2017

Medical Courier/Durable Medical Equipment Representative

Rotech Healthcare
06.2011 - 09.2014

Associate of Science - Business Administration And Management

Asher College, Addison, TX

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Jacque Thomas