Courtenay Speese
San Diego,CA
Summary
Leasing professional with solid track record in managing tenant relations and lease agreements. Proven ability to maintain high occupancy rates and improve tenant satisfaction. Team-oriented with focus on adaptability and achieving results while leveraging strong communication and organizational skills.
Overview
8
8
years of professional experience
Work History
Area Leasing Consultant 1
Windsor Communities
12.2024 - 10.2025
- Responsible for a defined leasing territory of multiple communities to drive occupancy, retention, and revenue growth
- Maintained product knowledge to create tailored presentations for relocating clients closing high value deals
- Conducted networking outreach programs and social media marketing to generate leads while maintaining relationships
- Managed move workflows to maintain 98% occupancy and seamless customer experience within a territory of properties
- Ranked in Top 25% nationally out of 185 individuals achieving 29% conversion rate
Leasing Consultant
Windsor Communities
07.2024 - 12.2024
- Conducted property tours and showcased amenities to prospective tenants
- Facilitated lease agreements and ensured compliance with regulations
- Managed tenant communications and resolved inquiries efficiently
- Collaborated with leasing team to optimize occupancy rates
Elementary & Substitute Teacher
ESS, Multiple DFW Districts
01.2023 - 07.2024
- Adapted lesson plans to meet diverse student needs across multiple classrooms Pre K-12
- Implemented classroom management strategies to maintain an engaging learning environment.
Elementary Teacher
EXCELL Academy
01.2021 - 01.2023
- Delivered high quality math, science & language arts instruction to Pre-K thru Middle School
- Tailored curriculum with a focus on aligning objectives and customized lesson plans of diverse students needs
- Provided relationship management to maintain relationships to ensure customer satisfaction and retention
Provider Relations Analyst
Cigna Behavioral Health
01.2020 - 01.2021
- Delivered benefit and administrative support for 200+ behavioral health providers in a fully remote environment
- Maintained compliance with productivity and accuracy standards; earned positive provider feedback
Guest Services Ambassador
Hewing Hotel
01.2018 - 08.2019
- Delivered exceptional service to 100+ guests daily, upselling services & resolving issues promptly
- Coordinated with vendors & internal teams to host special events & VIP stays
Education
Master of Arts - Elementary Education
University of St. Thomas
St. Paul, MN08.2022
Bachelor of Science - Kinesiology
University of Minnesota
Minneapolis, MN05.2019
Skills
- Consultative Sales
- Customer service
- Fair housing regulations
- Territory & Pipeline Management
- CRM (Salesforce & YARDI)
- Product Presentations
- Lead Generation
- Customer Retention
- Data-Driven Reporting
Timeline
Area Leasing Consultant 1
Windsor Communities
12.2024 - 10.2025
Leasing Consultant
Windsor Communities
07.2024 - 12.2024
Elementary & Substitute Teacher
ESS, Multiple DFW Districts
01.2023 - 07.2024
Elementary Teacher
EXCELL Academy
01.2021 - 01.2023
Provider Relations Analyst
Cigna Behavioral Health
01.2020 - 01.2021
Guest Services Ambassador
Hewing Hotel
01.2018 - 08.2019
Bachelor of Science - Kinesiology
University of Minnesota
Master of Arts - Elementary Education
University of St. Thomas
Leadership:
- Mentorship: Helped train and onboard new leasing consultants, providing guidance and support
- Collaboration: Partnered cross-functionally to streamline operations and drive occupancy performance