Courteney Elder
Fort Mill,South Carolina
Summary
An empathetic and meticulous medical assistant eager to contribute to a team through a success of hardwork, dedication and excellent organizational skills. Possess a genuine passion for patient care and support, motivated to learn, grow and excel in the healthcare field.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Atrium Health
Charlotte, NC
07.2022 - Current
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Provided support to patients by helping them fill out forms and answering their questions about health care services.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Prepared specimens for laboratory testing and performed routine laboratory tests.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
Donor and Client Support Specialist
The American Red Cross
Charlotte, NC, NC
08.2021 - 06.2022
- Maintain Blood Services records under ARCBS directives and FDA, state, and federal regulations. Research donor records to retrieve requested information. Works in collaborative team environment to meet operational objectives while advancing donor and recipient safety.
- Identify, investigate, and retrieve suspect products, donor deferrals, abnormal or unexpected test results, manufacturing issues, and notifications from other sources. Gain control of suspect products when indicated. Advise regions, consignees, and others to control suspect products using computer notifications, inventory systems, and telephone and e-mail systems. Responded to all client inquiries and asked appropriate questions to facilitate resolution.
Hostess
Cracker Barrel Old Country Store Inc
Fort Mill, SC
03.2016 - 08.2020
- Performed excellent wait service to ensure satisfaction.
- Taking customer orders and delivering food and beverages.
- Making menu recommendations, answering questions and sharing additional information with restaurant patrons.
- Greeting customers, collecting payments, using scanning devices, answering to customer inquiries, accepting customer returns, and counting money in cash drawer.
Greeter/Sales Associate
Walmart
Indian Land, South Carolina
06.2018 - 12.2018
- Efficiently performed supportive assistance to customer, ensuring satisfaction and gratifying shopping experience.
- Ensured compliances with local, state, and federal regulations in health and safety compliance of retail and food services.
- Recorded available tables after seating each party using specialized seating software
Observer
The Regional Medical Center
Orangeburg, South Carolina
03.2017 - 06.2017
- Familiarized myself with daily tasks of local pediatrician, at this medical facility.
- Observed how to do interviews of workers and patients; as well as observed bed-side rapport with patients and ways to better assist their needs.
- Developed support on how to enter and maintain daily logs for medical staff and their patients.
Education
Bachelor of Science - Biology, Chemistry
Claflin University
Orangeburg, SC05.2020
Skills
- Team Player
- Effective strong verbal communication skills
- Dedicated
- Highly detail-oriented with excellent record keeping skills
- Adaptability
- Experience in assay development, compound profiling and lab automation
- MS Office
- Analytical skills and critical thinking
- Solution preparation
- Ethics
- Compassion
- Client service and support
- Customer service and support
Affiliations
The National Society of Leadership and Success Advisor 2017-2020; Claflin Place Dormitory; President 2017-2019 NAACP; Member 2017 Sigma Nu Tau Entrepreneurship Honor Society; Ernest E. Just Science Club 2017; Minority Association for Pre-Med Students (MAPS) 2015; The Golden Key International Honour Society 2017
Additional Information
- Community Service , Human Society, SPCA of Orangeburg, South Carolina (2019) The Boys and Girls Club, Edisto Chapel Mentor (2015- 2017) Activities/Awards Sodexco Food Service Scholarship (2018-2020), Hope Scholarship (2016-2020), Palmetto Life Scholarship (2015-2020)
Certification
- Spanish for Medical Professional I Training, Trident Technical College - March 23, 2021 ; Training: 24.00 hours and CEUs: 2.4
- Spanish for Medical Professional II Training, Trident Technical College - May 24, 2021 ; Training: 24.00 hours and CEUs: 2.4
- Medical Assistant Certification, Protrain-York Technical College- November 22, 2021
- National Healthcare Association- Certified Clinical Medical Assistant, Exp. Date: 04/07/2026
- American Heart Association- Basic Life Support Certification, Exp. Date: 04/2025
- Credentia-Certified Nurse Assistant (Nurse Aide 1), Registry Listed Exp. Date: 11/30/2025
Languages
Spanish
Professional
Timeline
Certified Medical Assistant
Atrium Health
07.2022 - Current
Donor and Client Support Specialist
The American Red Cross
08.2021 - 06.2022
Greeter/Sales Associate
Walmart
06.2018 - 12.2018
Observer
The Regional Medical Center
03.2017 - 06.2017
Hostess
Cracker Barrel Old Country Store Inc
03.2016 - 08.2020
Bachelor of Science - Biology, Chemistry
Claflin University
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