Courteney Elder

Southpark Southpine OB/GYN

• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Sanitized, restocked, and organized exam rooms and medical equipment.
• Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
• Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
• Explained procedures to patients to reduce anxieties and increase patient cooperation.

Pediatric Endocrinology of Southpark

• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Sanitized, restocked, and organized exam rooms and medical equipment.
• Called and faxed pharmacies to submit prescriptions and refills.
• Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
• Prepared and administered medications to alleviate patient symptoms.

• Maintain Blood Services records under ARCBS directives and FDA, state, and federal regulations. Research donor records to retrieve requested information. Works in collaborative team environment to meet operational objectives while advancing donor and recipient safety.
• Identify, investigate, and retrieve suspect products, donor deferrals, abnormal or unexpected test results, manufacturing issues, and notifications from other sources. Gain control of suspect products when indicated. Advise regions, consignees, and others to control suspect products using computer notifications, inventory systems, and telephone and e-mail systems. Responded to all client inquiries and asked appropriate questions to facilitate resolution.

• Performed excellent wait service to ensure satisfaction.
• Taking customer orders and delivering food and beverages.
• Making menu recommendations, answering questions and sharing additional information with restaurant patrons.
• Greeting customers, collecting payments, using scanning devices, answering to customer inquiries, accepting customer returns, and counting money in cash drawer.

• Efficiently performed supportive assistance to customer, ensuring satisfaction and gratifying shopping experience.
• Ensured compliances with local, state, and federal regulations in health and safety compliance of retail and food services.
• Recorded available tables after seating each party using specialized seating software

• Familiarized myself with daily tasks of local pediatrician, at this medical facility.
• Observed how to do interviews of workers and patients; as well as observed bed-side rapport with patients and ways to better assist their needs.
• Developed support on how to enter and maintain daily logs for medical staff and their patients.