Courteney Sebastian, SHRM-CP
Raleigh,NC
Summary
An adaptable and data-driven HR professional with proven expertise in HR operations, program/project management, systems implementations, talent acquisition, onboarding & offboarding, and process optimization.
Overview
7
7
years of professional experience
1
1
Certification
Work History
HR Manager
Arch Capital Services LLC
Raleigh, NC
08.2021 - Current
- Offer comprehensive day-to-day HR support to employees, addressing inquiries related to benefits, policies, procedures, and programs.
- Generate tailored reports from Workday for HR team members, departments, and leaders.
- Designed and implemented an extensive and successful intern program by fostering a dynamic learning environment and providing valuable hands-on experiences.
- Pioneered and continue to lead a mentoring program, expertly pairing junior team members with seasoned professionals. The program received an outstanding overall satisfaction rating of 4.6 out of 5 stars following its inaugural cycle in 2023.
- Played a vital role in the end-to-end implementation of Workday's Applicant Tracking System (ATS). Spearheaded efforts to streamline the recruitment process, optimize candidate tracking, and elevate reporting capabilities.
- Collaborated with the newly appointed VP of Talent Acquisition and other HR team members to successfully launch a new, dynamic TA Shared Services Team, strategically assembling a proficient group of TA Partners, skilled Sourcers, and efficient TA Operations Specialists.
- Provide essential support in immigration-related activities including visa processing for H-1, L-1, and green cards, documentation preparation, and compliance adherence in partnership with outside counsel.
- Collaborate with both internal and external auditors to conduct comprehensive audits that encompass HR information (including SOC 2 audits).
HR Coordinator
Arch Capital Services LLC
Raleigh, NC
05.2018 - 08.2021
- Orchestrated the full life cycle recruitment process, from job requisition creation and sourcing top-tier candidates to conducting interviews, negotiating offers, and facilitating onboarding.
- Negotiated external agency agreements, securing favorable terms and conditions while optimizing costs and ensuring alignment with talent acquisition goals.
- Expertly crafted and developed comprehensive process documentation for essential HR processes.
- Diligently maintained accurate and confidential employee personnel records, ensuring compliance with legal and organizational requirements.
- Led the employee onboarding process by conducting HR orientation sessions, completing I-9 verifications, and ensuring an efficient and positive onboarding experience. Served as a dedicated point of contact for new hires, providing seamless support from pre-arrival preparations through their first few weeks.
- Played a pivotal role in the successful implementation of our Workday system encompassing core HCM, time & attendance, onboarding & offboarding, mobile, and goal & performance management modules. Contributed significantly to key business process decisions, system design, rigorous testing, data validation, integrations, and effective change management strategies for over 5000 employees.
HR Intern
Participate
Chapel Hill, NC
07.2017 - 04.2018
Orientation Leader
North Carolina State University
Raleigh, NC
06.2016 - 08.2016
Education
Bachelor of Science - Business Administration - HR Concentration
North Carolina State University
Raleigh, NC05.2018
Skills
- Workday & ADP EV5
- Smartsheet
- Jira
- ServiceNow
- E-Verify
- MentorcliQ
- Constant Contact
- Microsoft Office Suite
Certification
- SHRM Certified Professional - 12/2020
Timeline
HR Manager
Arch Capital Services LLC
08.2021 - Current
HR Coordinator
Arch Capital Services LLC
05.2018 - 08.2021
HR Intern
Participate
07.2017 - 04.2018
Orientation Leader
North Carolina State University
06.2016 - 08.2016
Bachelor of Science - Business Administration - HR Concentration
North Carolina State University