Courteney Sebastian, SHRM-CP
Raleigh,NC
Summary
An adaptable and data-driven HR professional with proven expertise in HR operations, program/project management, systems implementations, talent acquisition, onboarding & offboarding, and process optimization.
Overview
7
7
years of professional experience
1
1
Certification
Work History
HR Manager
Arch Capital Services LLC
08.2021 - Current
- Offer comprehensive day-to-day HR support to employees, addressing inquiries related to benefits, policies, procedures, and programs.
- Generate tailored reports from Workday for HR team members, departments, and leaders.
- Designed and implemented an extensive and successful intern program by fostering a dynamic learning environment and providing valuable hands-on experiences.
- Pioneered and continue to lead a mentoring program, expertly pairing junior team members with seasoned professionals. The program received an outstanding overall satisfaction rating of 4.6 out of 5 stars following its inaugural cycle in 2023.
- Played a vital role in the end-to-end implementation of Workday's Applicant Tracking System (ATS). Spearheaded efforts to streamline the recruitment process, optimize candidate tracking, and elevate reporting capabilities.
- Collaborated with the newly appointed VP of Talent Acquisition and other HR team members to successfully launch a new, dynamic TA Shared Services Team, strategically assembling a proficient group of TA Partners, skilled Sourcers, and efficient TA Operations Specialists.
- Provide essential support in immigration-related activities including visa processing for H-1, L-1, and green cards, documentation preparation, and compliance adherence in partnership with outside counsel.
- Collaborate with both internal and external auditors to conduct comprehensive audits that encompass HR information (including SOC 2 audits).
HR Coordinator
Arch Capital Services LLC
05.2018 - 08.2021
- Orchestrated the full life cycle recruitment process, from job requisition creation and sourcing top-tier candidates to conducting interviews, negotiating offers, and facilitating onboarding.
- Negotiated external agency agreements, securing favorable terms and conditions while optimizing costs and ensuring alignment with talent acquisition goals.
- Expertly crafted and developed comprehensive process documentation for essential HR processes.
- Diligently maintained accurate and confidential employee personnel records, ensuring compliance with legal and organizational requirements.
- Led the employee onboarding process by conducting HR orientation sessions, completing I-9 verifications, and ensuring an efficient and positive onboarding experience. Served as a dedicated point of contact for new hires, providing seamless support from pre-arrival preparations through their first few weeks.
- Played a pivotal role in the successful implementation of our Workday system encompassing core HCM, time & attendance, onboarding & offboarding, mobile, and goal & performance management modules. Contributed significantly to key business process decisions, system design, rigorous testing, data validation, integrations, and effective change management strategies for over 5000 employees.
HR Intern
Participate
07.2017 - 04.2018
Orientation Leader
North Carolina State University
06.2016 - 08.2016
Education
Bachelor of Science - Business Administration - HR Concentration
North Carolina State University
Raleigh, NC05.2018
Skills
- Workday & ADP EV5
- Smartsheet
- Jira
- ServiceNow
- E-Verify
- MentorcliQ
- Constant Contact
- Microsoft Office Suite
Certification
- SHRM Certified Professional - 12/2020
Timeline
HR Manager
Arch Capital Services LLC
08.2021 - Current
HR Coordinator
Arch Capital Services LLC
05.2018 - 08.2021
HR Intern
Participate
07.2017 - 04.2018
Orientation Leader
North Carolina State University
06.2016 - 08.2016
Bachelor of Science - Business Administration - HR Concentration
North Carolina State University
- SHRM Certified Professional - 12/2020
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