COURTENEY TATE
Senior Account Manager/ Sales Manager
Slidell,LA
Summary
Adaptable professional with 12 years of experience and a proven knowledge of management, new business development, SaaS and MDM Solutions. Amongst an array of technical sales, software, telecommunication and manager experience. Autonomous self-starter with various cross functional skills aiming to successfully fill the business professional role.
Overview
15
15
years of professional experience
Work History
SENIOR PROGRAM/SALES MANAGER
Sprint/T-Mobile
Metairie, LA
03.2020 - Current
- Constructed multi-channel data and voice solutions through virtual and in person prospecting, traveling to client sites as needed
- Consistent revenue and quota attainment throughout company merger and covid employing virtual selling across multiple collaboration platforms
- Established monthly sales plans to manage pipeline to achieve quotas for team of 12 direct AM’s
- Developed C level decision maker contacts within organizations to move deals through funnel
- Continuing understanding of technical product portfolio for positioning networking, mobile device management (MDM) and SaaS solutions
SALES TRAINING MANAGER
Conns’s HomePlus
Metairie, LA
11.2018 - 04.2020
- Establish and implement departmental policies, goals, objectives, and procedures, conferring with board members, organization officials, and staff members as necessary
- Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes
- Investigated and resolved a wide range of customer complaints and problems with fortitude and sensibility.
- Assessed and analyzed sales team performance to determine areas of weakness and areas of strength.
- Evaluated trainee performance to provide individual coaching, tools and constructive feedback.
ACQUITIONS ACCOUNT EXECUTIVE
AT&T
New Orleans, LA
01.2014 - 01.2019
- Negotiated sales deals between customers and agency, resulting in mutually beneficial agreements and cultivated relationships.
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Attended networking events to build relationships and identify sales opportunities.
- Cross-sold products and services to clients to secure additional business and grow revenue streams.
- Cold called, canvassed and obtained referrals to develop sales pipeline.
TEAM SALES LEAD
AT&T
New Orleans, LA
03.2012 - 01.2014
- Lead training programs to keep team current on new technology trends and new company focus
- Built and maintained relationships with B2B customers and support teams insure customer retention
- Designed and maintained social media pages for location
- Expanded sales revenues by identifying opportunities and executing customized marketing plans.
- Analyzed campaign performance by utilizing measurement and tracking methodologies to determine customer return on investment.
Senior Business Account Executive
Sprint
New Orleans, LA
01.2008 - 10.2011
- Customer meetings to discover needs and present, ’s customizable PaaS and SaaS solution portfolio
- Utilized salesforce and other inventory systems for end-to-end PO and service tracking
- Collaborated across multiple partner channels to understand products to tie into our offerings of IoT and GPS applications
- Partnered with dedicated tele sales, retail, and other retention channels to ensure complete territory coverage for sales deployments and service
- Developed C level decision maker contacts within organizations to move deals through funnel
Education
B.S - Business Administration And Management
UNIVERSITY OF NEW ORLEANS
A.S - Business Administration
DELGADO COMMUNITY COLLEGE
Skills
Strong Business AcumenComplex Solution FinderSocial Media ExpertMarketingEvent CoordinatorPeople ManagementStore & Operations ManagementPerformance ManagementProgram ManagementCustomer & Employee ExperienceCall Center Management
Product and service sales
G-Suite
Written Communication
Problem-Solving
Organization and Time Management
Planning and Coordination
Flexible and Adaptable
Attention to Detail
CRM Software Proficiency
HR Software Proficiency
Timeline
SENIOR PROGRAM/SALES MANAGER
Sprint/T-Mobile
03.2020 - Current
SALES TRAINING MANAGER
Conns’s HomePlus
11.2018 - 04.2020
ACQUITIONS ACCOUNT EXECUTIVE
AT&T
01.2014 - 01.2019
TEAM SALES LEAD
AT&T
03.2012 - 01.2014
Senior Business Account Executive
Sprint
01.2008 - 10.2011
B.S - Business Administration And Management
UNIVERSITY OF NEW ORLEANS
A.S - Business Administration
DELGADO COMMUNITY COLLEGE