Courtland Christie
Houston,TX
Summary
Dedicated and resourceful professional with a college degree, strong computer skills, and a proven ability to adapt quickly. Proven ability to work collaboratively as a team player while maintaining focus on deadlines and goals. Dedicated to securing a long-term role that fosters professional development and personal growth.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Office Manager
Christie & Co.
Houston, TX
03.2009 - Current
- Developed and implemented office procedures to enhance workflow.
- Maintained accurate records of financial transactions and budgets.
- Handled customer inquiries and provided excellent service support.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
Manager
European Wax Center
Houston, TX
07.2011 - 08.2012
- Supervised staff training and development to enhance team performance.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Implemented process improvements, resulting in an increase in operational efficiency.
- Ensured compliance with industry regulations and company policies.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Delegated work to staff, setting priorities and goals.
Assistant Drafter
Yuma Petroleum
Houston, TX
03.2008 - 01.2010
- Collaborated with engineers to refine design specifications and requirements.
- Provided technical support to other drafters in the office regarding drawing techniques and procedures.
- Researched existing design information and compiled data necessary for drafting purposes.
Education
LMT - Anatomy
Avalon School of Massage
Houston, TX02-2009
Bachelor of Arts - Sociology
Texas State University
San Marcos, Texas, TX06-1999
Skills
- Customer service
- Problem solving
- Time management
- Attention to detail
- Organizational skills
- Conflict resolution
- Microsoft Office/ Excel/ Outlook
- Google- Slides/Sheets/Docs
- Billing/ Invoicing
- POS systems
- Punctual & Reliable
Certification
LMT
Timeline
Manager
European Wax Center
07.2011 - 08.2012
Office Manager
Christie & Co.
03.2009 - Current
Assistant Drafter
Yuma Petroleum
03.2008 - 01.2010
LMT - Anatomy
Avalon School of Massage
Bachelor of Arts - Sociology
Texas State University