Hi, I’m
Courtland Conner
Melrose,FL
Summary
Proven leader with a track record of enhancing team productivity and customer satisfaction at PRIDE Dental Enterprises. Skilled in strategic planning and staff development, I excel in process improvement and mentoring. Achieved significant results in operations efficiency and service quality, demonstrating both hard and soft skills essential for high-stakes environments.
Overview
3
years of professional experience
Work History
PRIDE Dental Enterprises
Supervisor
05.2024 - 08.2024
Job overview
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
United States Postal Service, USPS
Postal Carrier
03.2024 - 05.2024
Job overview
- Efficiently managed high volumes of mail , ensuring all packages were delivered on time despite increased workload.
- Kept vehicle clean and well-maintained, conducting regular inspections for any necessary repairs or maintenance needs.
- Consistently met delivery deadlines through effective time management skills and prioritization of tasks.
- Maintained a safe work environment by adhering to postal regulations and safety guidelines during mail deliveries.
Catholic Charities of Gainesville
Coordinating Supervisor
04.2021 - 03.2024
Job overview
- Oversaw a major operation coordinating food delivery for underprivileged children.
- Increased customer satisfaction by addressing concerns promptly and implementing feedback-driven improvements.
- Completed backpack delivery projects within deadlines through effective time management and prioritization of tasks.
- Provided cross-functional support to other departments.
Education
Indian River State College, Ft. Pierce, FL
Associate of Arts from Business
05.2003
Skills
- Training and mentoring
- Goal-Oriented
- Strategic Planning
- Staff Development
- Process Improvement
Timeline
Supervisor
PRIDE Dental Enterprises
05.2024 - 08.2024
Postal Carrier
United States Postal Service, USPS
03.2024 - 05.2024
Coordinating Supervisor
Catholic Charities of Gainesville
04.2021 - 03.2024
Indian River State College
Associate of Arts from Business
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