Courtland McIntosh
Las Vegas
Summary
Experienced with high-energy service environments, managing swift and accurate food deliveries. Utilizes strong organizational skills to maintain seamless kitchen-to-table operations. Knowledge of customer service principles and team coordination.
Results-driven hospitality professional prepared to excel in dynamic settings. Proven track record of maintaining smooth operations and enhancing customer experiences. Known for team collaboration and adaptability, with expertise in time management and interpersonal communication.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Food Runner
LIV Beach Day Club
01.2024 - Current
- Delivered food orders promptly to ensure customer satisfaction.
- Maintained cleanliness and organization of dining areas for optimal guest experience.
- Assisted in stocking supplies and managing inventory levels during shifts.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
Personal Trainer
Olympia Gaming
04.2022 - 12.2023
- Designed tailored fitness programs to meet individual client goals and needs.
- Conducted one-on-one training sessions, promoting proper exercise techniques and safety.
- Assisted clients in developing healthy lifestyle habits through nutritional guidance and support.
- Monitored client progress, adjusting programs to optimize performance and results.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
Rideshare Driver
Uber And Lyft
02.2020 - 03.2022
- Provided safe and reliable transportation services to passengers across diverse locations.
- Navigated efficiently using GPS technology to optimize routes and reduce wait times.
- Ensured vehicle maintenance through regular inspections, enhancing safety and performance.
- Delivered exceptional customer service by maintaining professionalism during rides and addressing concerns.
- Assisted passengers with loading and unloading luggage for enhanced customer care.
Pizza Smith
Blaze Pizza
12.2015 - 09.2019
- Managed daily pizza production workflows, ensuring quality and consistency in all menu items.
- Trained new staff on food preparation techniques and safety protocols to enhance team efficiency.
- Implemented inventory tracking system, reducing waste and optimizing ingredient usage across shifts.
- Enhanced customer satisfaction by creating consistently high-quality pizzas with attention to detail and adherence to recipes.
Education
No Degree - Business Management
College of Southern Nevada
Las Vegas, NV03-2018
Skills
- Quick learner
- Teamwork and collaboration
- Strong work ethic
- Time management
- Effective multitasking
- Problem-solving
- Flexible schedule
- Cleaning and sanitizing
- Safe food handling
- Hospitality service expertise
Certification
- Food Handlers Card
- Gaming Card
- Alcohol Awareness Card
- CPR Certification
Timeline
Food Runner
LIV Beach Day Club
01.2024 - Current
Personal Trainer
Olympia Gaming
04.2022 - 12.2023
Rideshare Driver
Uber And Lyft
02.2020 - 03.2022
Pizza Smith
Blaze Pizza
12.2015 - 09.2019
No Degree - Business Management
College of Southern Nevada
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