Summary
Overview
Work History
Education
Skills
Timeline
Generic

Courtlyn Rodgers

Rochester

Summary

Dynamic healthcare professional with experience at the University of Rochester, Strong Memorial Hospital. Skilled in prior authorization and patient check-in, I excel in enhancing patient access and ensuring HIPAA compliance. Known for effective communication and collaboration with interdisciplinary teams to improve patient outcomes and service delivery.

Overview

9
9
years of professional experience

Work History

Outpatient Access Specialist

University of Rochester, Strong Memorial Hospital
Rochester, NY
11.2023 - Current
  • Facilitated patient registration and appointment scheduling using electronic health record systems.
  • Assisted in insurance verification and authorization processes to ensure compliance with hospital policies.
  • Collaborated with healthcare providers to streamline referral processes and enhance patient access services.
  • Managed incoming calls, addressing inquiries, and providing information regarding outpatient services efficiently.

New Graduate LPN

Rochester Regional Health System
Rochester, NY
01.2025 - 05.2026

New Graduate but will perform the following tasks.

  • Improved patient outcomes by administering medications, monitoring vital signs, and documenting relevant information.
  • Cared for wounds, provided treatments, and assisted with procedures.
  • Assisted with admissions, appointments, transfers, and discharges.
  • Collaborated with interdisciplinary healthcare teams to ensure continuous quality improvement in patient care delivery.

Direct Support Professional

DePaul Community Services
Rochester, NY
02.2017 - 03.2020
  • Provided individualized support to clients in daily living activities and personal care.
  • Developed and implemented tailored care plans based on client needs and preferences.
  • Facilitated communication between clients, families, and healthcare providers to enhance service delivery.
  • Monitored client progress, documenting changes in behavior and well-being accurately.

Education

High School Diploma -

East Ridge High School
Irondequoit, NY

Skills

  • Prior authorization
  • Medical reception
  • HIPAA compliance
  • Patient check-in
  • Patient confidentiality
  • Healthcare experience

Timeline

New Graduate LPN

Rochester Regional Health System
01.2025 - 05.2026

Outpatient Access Specialist

University of Rochester, Strong Memorial Hospital
11.2023 - Current

Direct Support Professional

DePaul Community Services
02.2017 - 03.2020

High School Diploma -

East Ridge High School